Lisa Marie Antuna
LAS VEGAS,NV
Summary
I am seeking full-time employment with an established Dental/Medical office where my education and vast experience could be an asset. I am a dedicated and loyal employee easily trained in new area. I also have the ability to oversee multiple sites and travel. Motivated professional offering 42 + years of Management experience . I feel I can add value to any organization in need of great collaboration, interpersonal and multitasking abilities who can meets tight deadlines.
Overview
37
37
years of professional experience
Work History
Executive Manager
Pediatric Dental Care Associates of LV
LAS VEGAS, NV
02.2005 - Current
- Opened 3 more offices with Dr. William F. Waggoner
- Pediatric Dental Care Associates of LV 2009
- Kids Dental Safari 2014
- Galaxy Smiles 2017
- Developed and implemented strategic plans to meet organizational objectives.
- Analyzed financial data and developed Monthly/Yearly Goals
- Managed a staff of 30 + employees, including recruitment, performance reviews, coaching, and disciplinary action.
- Ensured compliance with company policies and procedures in all areas of business operations.
- Conduct Monthly Staff Meetings to review progress on strategic objectives.
- Established key performance metrics to measure success against organizational goals.
- Evaluated existing systems and processes for potential enhancements or replacements.
- Resolved customer complaints promptly while maintaining positive relationships.
- Liaised between various departments within the organization to facilitate communication flow.
- Prepared staff and Dr's work schedules and assigned team members to specific duties.
- HIPAA / OSHA Compliance - Monthly Meeting Material
- Restructure of exciting systems and protocols for more efficient office flow.
Owner
ASAP Data Entry
11.1986 - Current
- Posting Insurance payments for Multiple offices (Medical & Dental)
- On-site data entry or able to modem into your facility from home
- I am well versed on all computer systems
- Hire staff for big jobs if needed and on a time line.
Senior Practice Manager
Summit Medical Group
Las Vegas, Nevada
05.2003 - 02.2005
- Overseeing all aspects of running a busy medical office including; Review all employee timecards, hiring and firing of personnel, employee reviews (90 day and annual), train front office staff & schedule one on one training for back office staff
- Attend company meetings and have monthly physician meeting to review any issues and a staff meeting will follow to review any problems the physicians may have had
- Ordering of office supplies & keeping within a monthly budget
- Templating physicians schedules, run monthly reports for Operations Manager, Hipaa Compliance Officer, room patients if needed to help with overflow when busy
- Aid in the training of a new Managers to understand all aspects of their new position
- Review all accounts prior to being seen, collect on old balances
- Main responsibility is to make sure all daily operations are complete and the office is running smooth
- Find Specialists to rent space from us and see our patients at one of our locations for patient accessibility.
Office Manager
Internal Medicine Associates
01.1997 - 05.2003
- Overseeing all aspects of Front Office including; hiring and firing of personnel performing employee reviews, staff training, template the physician schedule, order all supplies, audit patient accounts, oversee the collection of all up-front co-pays, payroll, accounts payable and physician credentialing
- Responsibility includes overseeing the daily operations of 4 different locations including daily travel between offices.
Business Office Clerk
Nevada Medical Center/Pps
08.1991 - 01.1997
- Posting of all HMO, PPO and private insurance payments with attention to contract and profile considerations on the medical manager system
- Established procedures for insurance payment posting, ensuring all monies were recorded prior to month end deadline, including the daily balancing of all deposits
- Experienced in payroll and timecards for over 300 employees, accounts payable and insurance billing.
Education
Computer Programmer
Clark County Community College
01.1989
Business
Clark County Community College
01.1984
Skills
- Workflow Management
- Staff Training
- Goal Setting
- Key Performance Indicators
- Revenue Growth
- Cross-functional team leadership
- Performance Evaluation
- Policy Development
- Human Resources Management
- Organizational Development
- Cost Reduction
- Personnel Management
Timeline
Executive Manager
Pediatric Dental Care Associates of LV
02.2005 - Current
Senior Practice Manager
Summit Medical Group
05.2003 - 02.2005
Office Manager
Internal Medicine Associates
01.1997 - 05.2003
Business Office Clerk
Nevada Medical Center/Pps
08.1991 - 01.1997
Owner
ASAP Data Entry
11.1986 - Current
Computer Programmer
Clark County Community College
Business
Clark County Community College
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