Lisa Marie Attard

Directed a large-scale remodel requiring end-to-end project management, from planning through execution.

Oversaw permits, inspections, and regulatory compliance, mirroring processes required in medical aesthetics facilities.

Negotiated contracts and managed multiple vendors, contractors, and suppliers to deliver quality outcomes on schedule and within budget.

Implemented budgeting, scheduling, and operational systems to support efficient ongoing operations.

Designed a client-ready environment focused on guest experience, upcoming aesthetics options, and service excellence. There are three different living areas in the home now, with along with a large Airbnb house business.

Developed skills in operations oversight, compliance navigation, vendor relations, and business setup directly applicable to aesthetics practice management.

Deliver in-depth training sessions (on-site, virtual, and at workshops) on proper operation, protocols, and safety of the T-Shape 2 radiofrequency device.

Certify aestheticians, nurses, and providers in treatment techniques, troubleshooting, and patient care best practices.

Create and update training materials, treatment protocols, and clinical documentation.

Stay current on aesthetic device trends, competitor technologies, and regulatory standards.

Partner with medspa owners and managers to develop pricing models, package structures, and promotional strategies for the T-Shape 2 device.

Analyze client business goals and create tailored growth strategies to increase utilization, conversion, and revenue.

Conduct ROI analysis and provide tools to track treatment outcomes and financial performance.

Support sales teams in driving adoption of the T-Shape 2 device through presentations, demos, and strategic account development.

Advise on patient acquisition, retention, and upselling strategies, aligning clinical excellence with business growth.

Perform facials, chemical peels, microdermabrasion, dermaplaning, and other aesthetic services per licensure and clinic offerings.

Assess client skin conditions, recommend treatment plans, and educate on skincare routines and products.

Maintain a safe, sterile, and professional treatment environment in compliance with state regulations.

Build client relationships through excellent communication and follow-up to encourage retention and referrals.

Promote clinic services, memberships, and retail skincare products to meet revenue goals.

Document treatments, progress notes, and product sales accurately in client records.

Develop and execute sales strategies to achieve clinic revenue goals.

Train, coach, and motivate front desk, patient care coordinators, and aestheticians on consultative selling and client retention.

Conduct client consultations to educate on treatment options, packages, and skincare products.

Monitor KPIs such as conversion rates, average ticket size, and product-to-service ratios.

Collaborate with marketing on promotions, events, and lead-generation campaigns.

Build strong vendor and partner relationships to leverage training, co-marketing, and new product launches.

Ensure exceptional client experience while balancing sales performance with patient care ethics.

Prepare sales reports, forecasts, and present recommendations to leadership.

Streamlined patient engagement initiatives through effective membership retainment strategies.

Delivered diverse aesthetic treatments including facials, dermaplaning, and microneedling with precision.

Supported medical director during surgery consultations and assisted with injectables procedures.

Exhibited thorough understanding of skincare products and customized treatment plans for patients.

Maintained accurate treatment records while facilitating follow-up communications with clients.

Performed essential front desk tasks such as managing calls, booking appointments, and processing invoices.

Ranked as top Aesthetician in sales for ZO Skin Health within Northwest region of United States.

Sustained high patient retention rates through exceptional aesthetic services and attentive care.

Oversaw client engagement for salon and spa offerings such as facials and body treatments. Delivered facial and body hair removal, lash and brow design, alongside chemical peels. Utilized extensive expertise in luxury and medical-grade skincare solutions. Executed SilkPeel/Diamond Glow (microdermabrasion dermalinfusion) and dermaplaning procedures. Established effective skincare protocols and home care routines for clients. Managed front desk responsibilities including booking appointments and processing invoices. Demonstrated exceptional retail sales skills resulting in high client retention rates.

Client engagement with facials, peels, and microdermabrasion

dermalinfusion. Strong retail sales and client retention.

Client engagement with facials, body treatments, facial and body hair removal, lash and brow design, chemical peels, medical and organic grade skincare, dermaplane, skincare protocol and home care. Strong retail sales and client retention.

Cultivated client relationships through effective skincare and makeup artistry practices. Informed team members and clientele about current industry trends. Surpassed layered performance goals for individual and team success. Submitted end-of-shift goal updates to Account Executive for strategic review.

Engaged high-volume prospects weekly, fostering connections with staff and consumers for skincare recommendations. Supported sales growth across all Greater Seattle retail locations, including Sephora and Ulta. Drove retail sales through strategic consumer engagement and relationship building. Managed events to enhance brand presence and drive customer interaction.

Implemented educational programs focusing on holistic youth development in social, emotional, cognitive, and physical areas.

Mentored junior staff to foster professional growth and improve service delivery.

Ensured compliance with regulations from YMCA, Boys and Girls Club of America, and other funding bodies.

Directed diverse programming in Fine Arts, Technology, Physical Education, mathematics, sciences, and language arts.

Facilitated community outreach initiatives to strengthen local partnerships.

Wrote grants to secure funding for program sustainability.

Administered behavior modification plans while providing support to families.

Maintained accurate records for program tuition accounts and non-appropriated fund allocations.