Summary
Overview
Work History
Education
Skills
Websites
www.lblue.golyon.com
Timeline
Generic
Lisa Marie Blue

Lisa Marie Blue

Summary

Strong interpersonal and customer service skills honed throughout my career. Committed to achieving client satisfaction and delivering top-notch service. Highly skilled in managing client relationships, multitasking effectively, and delivering exceptional customer service. A proactive problem-solver with a keen attention to detail, ensuring seamless operations and client satisfaction. Eager to leverage this diverse skill set and commitment to excellence in a challenging and rewarding professional environment. Dedicated and results-driven Realtor with a proven track record of successfully connecting buyers and sellers. A seasoned restaurant Dayshift Manager skilled in optimizing operations for efficiency. Demonstrated excellence as a Server and Bartender, providing exceptional service in high-pressure environments

Overview

9
9
years of professional experience

Work History

Realtor Sales Associate

Lyon Real Estate West Roseville/Rocklin
09.2021 - Current
  • Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
  • Compared recently sold area properties to determine competitive market prices.
  • Resolved client concerns related to home purchases to maintain high satisfaction ratings.
  • Advised and informed prospective clients on current market activities and conditions.
  • Wrote listings detailing and professionally highlighting property features to increase sales chances.
  • Negotiated, facilitated, and managed real estate transactions.
  • Maintained connections with clients to encourage repeat business and referrals.
  • Presented purchase offers to sellers for consideration.
  • Communicated with clients to understand property needs and preferences.
  • Followed-up escrow process, coordinated contingency removal of property inspection and maintained timely closing of escrow.
  • Studied property listings, interviewed prospective clients, accompanied clients to properties and discussed condition of sales.
  • Prepared and presented contracts and other legal documents to clients.
  • Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
  • Reviewed and executed confidential documents, contracts and disclosures.
  • Advised clients on market conditions and property value for informed decision-making.

Manager of Sales and Production

True Blue Designs Inc.
06.2014 - 08.2023
  • Closed lucrative sales deals using strong negotiation and persuasion skills.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Displayed merchandise by arranging in appealing ways to boost sales.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Implemented systems and procedures to increase sales.
  • Created stunning, unique jewelry pieces using artistic design techniques.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Built relationships with customers and community to establish long-term business growth.

Daytime Shift Leader/Bartender/Server/Banquet Server

Brasserie Du Monde
06.2017 - 10.2020
  • Oversaw daily operations of service team, delegated tasks, and trained new staff.
  • Cultivated warm relationships with regular customers.
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Kept register accurate through correct billing, payment processing, and cash management practices.
  • Collaborated with kitchen staff to coordinate restaurant goals such as upselling certain items, addressing product availability issues and other communication concerns.
  • Provided front-of-house manager with detailed customer metrics to inform stock ordering, reducing food waste and increasing profits.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Processed orders and sent to kitchen employees for preparation.
  • Inspected dishes and utensils for cleanliness.
  • Increased sales significantly by upselling higher-end products to customers.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.

Daytime Shift Leader/Bartender/Server/Banquet Server

MacArthur Place Hotel And Spa
08.2014 - 10.2017
  • Oversaw daily operations of service team, delegated tasks, and trained new staff.
  • Cultivated warm relationships with regular customers.
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
  • Collaborated with kitchen staff to coordinate restaurant goals such as upselling certain items, addressing product availability issues and other communication concerns.
  • Provided front-of-house manager with detailed customer metrics to inform stock ordering, reducing food waste and increasing profits.
  • Maintained clean and organized dining area to create pleasant and welcoming atmosphere for customers.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Inspected FOH stock to identify shortages, replenish supply and maintain consistent inventory.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Processed orders and sent to kitchen employees for preparation.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Inspected dishes and utensils for cleanliness.
  • Increased sales significantly by upselling higher-end products to customers.
  • Checked guests' identification before serving alcoholic beverages.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.
  • Addressed and resolved customer complaints and issues to increase satisfaction and establish trust.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.

Education

California Real Estate Salesperson - Real Estate

Allied Business Schools
Laguna Hills, CA
01.2021

High School Diploma -

Sonoma Valley High School
Sonoma, CA
06.1997

Skills

  • Communication: Exceptional verbal and written communication skills
  • Interpersonal Skills: Building rapport and fostering positive relationships
  • Problem-Solving: Creative solutions to resolve issues swiftly
  • Time Management: Efficient handling of multiple tasks and priorities
  • Sales and Upselling: Proficient in promoting products and services
  • Conflict Resolution: Calmly and diplomatically addressing disputes
  • Attention to Detail: Ensuring accuracy and quality in every task
  • Teamwork: Collaborating effectively with colleagues
  • Adaptability: Quick adjustment to changing circumstances
  • Customer Focus: Delivering top-notch service and satisfaction
  • Market Knowledge: In-depth understanding of the real estate market
  • Organizational Skills: Keeping things well-structured and efficient
  • Stress Management: Thriving in fast-paced, high-pressure environments

www.lblue.golyon.com

Real Estate Website(Lyon Real Estate)

Timeline

Realtor Sales Associate

Lyon Real Estate West Roseville/Rocklin
09.2021 - Current

Daytime Shift Leader/Bartender/Server/Banquet Server

Brasserie Du Monde
06.2017 - 10.2020

Daytime Shift Leader/Bartender/Server/Banquet Server

MacArthur Place Hotel And Spa
08.2014 - 10.2017

Manager of Sales and Production

True Blue Designs Inc.
06.2014 - 08.2023

California Real Estate Salesperson - Real Estate

Allied Business Schools

High School Diploma -

Sonoma Valley High School

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Lisa Marie Blue