An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
10
10
years of professional experience
1992
1992
years of post-secondary education
1
1
Certificate
Work History
Managing Partner
BDazzle Cleaning Service
Los Angeles, CA
03.2015 - 07.2025
Led daily operations ensuring high cleanliness standards for residential and commercial clients.
Trained and supervised cleaning staff to uphold service quality and efficiency.
Developed operational strategies to enhance customer satisfaction and retention rates.
Managed inventory of cleaning supplies, ensuring timely procurement and availability.
Coordinated scheduling of staff to meet client demands and optimize workforce utilization.
Communicated with clients to address concerns and gather feedback on services provided.
Provided guidance and mentorship to junior partners.
Championed customer service excellence, driving initiatives to enhance client satisfaction and retention.
Business Owner/Operator at Bigjohns Cleaning Service Inc. / Handyman ServiceBusiness Owner/Operator at Bigjohns Cleaning Service Inc. / Handyman Service
VP OF CREATIVE DEVELOPMENT/Lead Copywriter at Critical Content/SK Global GroupVP OF CREATIVE DEVELOPMENT/Lead Copywriter at Critical Content/SK Global Group