LISA MARIE GAUS
Realtor/Brand Ambassador
Ashburn,VA
Summary
Dedicated Real Estate professional with demonstrated strengths in customer service, time management, and trend tracking. Skilled at completing daily assignments and contributing to team success. Good at Troubleshooting problems and building successful solutions. Excellent verbal and written communicator with a strong background in cultivating positive relationships and exceeding goals.
Results-driven real estate professional with proven track record in property transactions and client satisfaction. Adept at market analysis, negotiation, and sales strategy, consistently delivering optimal outcomes. Strong team collaborator known for adaptability and reliability, ensuring seamless operations and client experiences. Highly skilled in communication, marketing, and client relationship management.
Overview
15
15
years of professional experience
Work History
Realtor
Coldwell Banker Realty
11.2017 - Current
- Skillfully managed sales processes from listing and marketing through final closings.
- Negotiated contracts as skilled representatives for either side, obtaining favorable terms for clients and smoothing process.
- Brought in new leads continuously, using face-to-face, traditional marketing, and online strategies to connect with buyers and sellers.
- Accommodated customers' schedules by remaining open to showing properties at any reasonable hour.
- Satisfied customers consistently, time and again meeting buyer or seller needs with top-notch properties.
- Stayed on top of high sales and customer relations workload by being organized, prioritizing tasks, and delegating work to support staff.
- Assisted with the closing process by coordinating with inspectors, lenders, and escrow companies to obtain documents and clear any issues.
- Kept all areas clean, organized, and in line with company professional standards.
- Moved properties with personal showings, open houses, and social media promotions
- K.W Metro Center | Midlothian, VA, USA
Marketing and Brand Ambassador
House Of Sillage
09.2016 - 10.2019
- Uncovered brand advocacy opportunities by engaging, educating, and befriending customers.
- Achieved sales goals through established sales techniques and creative communication skills.
- Helped match customers to products with knowledge of current trends and direct feedback about individual preferences.
- Generated sales directly and by optimizing in-store product displays.
- Kept on track with sales goals through collaboration with buyers, sales management, and the marketing department.
- Drove growth by establishing ambitious daily goals for target brands.
- Educated customers on how to use, improve and maintain products.
- Maintained presentable areas with constant attention to stock and displays.
- Recommended best-fit products based on customer preferences.
- Answered common and advanced customer questions based on extensive knowledge of product, market and competitors.
Brand Ambassador
Estee Lauder
03.2011 - 09.2016
- Developed and executed promotional events to enhance brand visibility and customer engagement.
- Cultivated relationships with key retail partners, driving collaboration and brand loyalty initiatives.
- Provided product knowledge training to sales staff, ensuring consistent messaging and customer experience.
- Monitored market trends and competitor activities, informing strategic marketing decisions and enhancing brand positioning.
- Conducted in-store demonstrations, showcasing product features and benefits to drive consumer interest and sales.
- Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
- Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
- Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
- Educated consumers about product benefits, leading to increased interest and sales conversions.
Skills
- Consultative sales
- Organizational Skills and Time Management
- Customer relations
- Task prioritization
- Strong Communication Skills
- Sales negotiation
- Property staging
- Property listing
- Written communication
- Time management
- Customer engagement
- Visual storytelling
- Brand awareness
- Media relations
- CRM software
- Effective communicator
- Customer relationship building
Accomplishments
- Won the [Year] Five Star Real Estate Agent Award.
LANGUAGES
English
Spanish
AWARDS
Top 100 Award
Timeline
Realtor
Coldwell Banker Realty
11.2017 - Current
Marketing and Brand Ambassador
House Of Sillage
09.2016 - 10.2019
Brand Ambassador
Estee Lauder
03.2011 - 09.2016