Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
23
23
years of professional experience
Work History
Small Business Owner
Kissidry Communications
09.2014 - Current
Managed daily operations for successful small business, ensuring efficient processes and quality services.
Established loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
Developed and managed branded collateral, presentations, marketing materials, and communications
Participated actively in local community events or organizations as a way to give back while expanding brand visibility and credibility.
Promoted business via social media to generate leads and maximize brand identity.
Independent Consultant: Project Manager/ Catalog
High Fashion Home
05.2015 - 09.2019
Fostered strong relationships with luxury builders & top-producing agents through consistent communication and collaboration.
Handled confidential customer business and operational information.
Managed multiple projects concurrently, scouted high-end homes for catalog photo shoot & staging. ensuring timely delivery and high-quality furnishings.
Spearheaded catalog staging for High Fashion Home through Kissidry Communications. Setting up installation day, staging, photo shoot and print editing.
Managed multiple projects concurrently, ensuring timely delivery and high-quality results with luxury builders, and top-producing agents in the surrounding in Houston area.
Supported marketing campaigns with open house exposure and media connections.
Managed multiple projects concurrently, ensuring timely delivery and high-quality results.
Sales and Merchandising
Magpies Gifts
08.2015 - 06.2018
Optimized merchandising strategies by analyzing sales data to identify popular products and trends.
Boosted sales revenues by 20% with targeted marketing initiatives, in-store promotions, and visual merchandising techniques.
Collaborated with store management to strategize visual merchandising layouts for optimal product placement and sales growth.
Assisted customers in navigating company website and placing online orders, improving overall user experience.
Digital Marketing Assistant
Alan Mundy Properties
09.2012 - 09.2014
Designed visually appealing email templates that resulted in higher open rates and click-to-open ratios than industry benchmarks.
Managed content calendar for blog posts, social media updates, and email newsletters, ensuring consistent communication with customers.
Designed custom CRM/SalesForce database for monthly direct-mail newsletter and seasonal postcards and holiday Peanut Brittle.
Greeted buyers and sellers daily in with friendliness and professionalism and updates about the buying and selling needs.
Worked closely with management to provide effective assistance for specific aspects of business operations, HAR, appraisals, addendums, assessed values, closing dates and deeds.
Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
Regional Sales Manager
Pinnacle Publications, Inc.
05.2001 - 12.2010
Top Producing Sale Manager 5-years consecutively2003-2008. Achieved regional/ National sales, developing successful strategies, and servicing accounts to strengthen business relationships.
Increased regional sales by 30% implementing strategic marketing plans and nurturing key client relationships and was featured in Who's Who.
Increased fleet sales by developing and implementing effective sales strategies per territory: New England, Connecticut, New York, New Jersey, DC, Michigan, Chicago, Florida, & Arizona.
Extensive travel to top cities, twice a month (50%) to set face-to-face appointments with luxury builders, agents, brands (Wolf, Rolex, Rolls Royce, New Jets, Flex Jet, Edmiston) and to close deals and build relationships with owners or decision makers.
Developed and maintained company wide client database using ACT as our leading custom CRM program.
Implemented the first digital magazine 2003 with MagForum and created a custom E-blast database.
Enhanced publication quality by diligently proofreading and editing articles for grammar, spelling, and consistency. Paginated layout of publications and meeting with printing press monthly.
Education
Bachelor of Arts - Journalism And Mass Communication
Inbound Call Center Representative at M.A.P. Communications (Extend Communications)Inbound Call Center Representative at M.A.P. Communications (Extend Communications)
Logistics Management Specialist at Department of Defense, U.S. Army Communications-Electronics Command (CECOM), Communications Security Logistics Activity (CSLA)Logistics Management Specialist at Department of Defense, U.S. Army Communications-Electronics Command (CECOM), Communications Security Logistics Activity (CSLA)