Summary
Overview
Work History
Education
Skills
Timeline
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Lisa Marie Leto

Westbury,Ny

Summary

Dynamic owner and operator at LSG & Property Management, adept at enhancing customer satisfaction through effective service and relationship building. Proven expertise in financial management and operations oversight, leading to significant cost reductions and improved profitability. Committed to fostering a collaborative team environment while optimizing client engagement and business processes.

Overview

11
11
years of professional experience

Work History

Owner and Operator

LSG & Property Management
07.2004 - 02.2011
  • Managed day-to-day business operations.
  • Accurately documented all operational data, ensuring up-to-date records for review and analysis.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
  • Fostered strong relationships with clients to boost retention rates, conducting regular feedback sessions.
  • Led negotiations for major contracts, securing favorable terms that significantly reduced costs.
  • Optimized supply chain operations, negotiating with suppliers to ensure timely delivery of high-quality products.
  • Prepared reports and technical documentation of day-to-day production processes.

Real Estate & Property Management

American Real Estate & Property Management
01.2000 - 05.2004
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Passionate about learning and committed to continual improvement.

Education

GED -

Franklin K Lane
Brooklyn, NY

Skills

  • Client engagement
  • Effective cash flow oversight
  • Collaborative teamwork
  • Client relationship enhancement
  • Detail-oriented approach
  • Strategic decision-making
  • Client relations management
  • Skilled team leader
  • Time allocation planning
  • Procurement planning
  • Efficient records organization
  • Small business management
  • Building strong professional connections
  • Effective verbal communication
  • Organizational management expertise
  • Client relations
  • Process optimization leadership
  • Project cost estimation
  • Budget oversight
  • Business management
  • Proposal development for bids
  • Contract administration
  • Financial efficiency
  • Financial performance analysis
  • Proficient in desktop and mobile technology
  • Cost monitoring
  • Supervising operational processes
  • Multi-unit property oversight

Timeline

Owner and Operator

LSG & Property Management
07.2004 - 02.2011

Real Estate & Property Management

American Real Estate & Property Management
01.2000 - 05.2004

GED -

Franklin K Lane

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Lisa Marie Leto