Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lisa Marie Murillo

Albuquerque,NM

Summary

Dynamic Store Manager with a proven track record in optimizing operations, enhancing customer experiences, and developing top talent. Expertise in inventory management and team building, committed to driving sales growth and operational efficiency.

Overview

16
16
years of professional experience

Work History

Store Manager

HH Entertainment
Albuquerque, New Mexico
12.2019 - Current
  • Managed daily store operations and ensured adherence to company policies.
  • Trained and supervised staff to enhance customer service skills.
  • Oversaw inventory management and maintained stock levels efficiently.
  • Implemented promotional displays to drive product visibility in-store.
  • Developed staff schedules to optimize coverage during peak hours.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Resolved customer complaints in a timely manner.
  • Strengthened work flow productivity by hiring, managing and developing top talent.
  • Built relationships with key customers and stakeholders to grow business networks and locate new opportunities.

Store Manager

Ross Dress for Less
Albuquerque, New Mexico
03.2010 - 11.2019
  • Managed daily store operations and ensured smooth customer service experiences.
  • Oversaw inventory management and maintained optimal stock levels on shelves.
  • Facilitated team meetings to address concerns and promote a positive work environment.
  • Analyzed sales trends to inform product selection and inventory decisions.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Prepared monthly reports on sales figures, expenses, profits.
  • Evaluated store performance and incorporated feedback to implement improvement plans.

Education

Associate of Business Administration -

University of Phoenix
Albuquerque, NM
05-2015

Skills

  • Team building
  • Staff scheduling
  • Customer relationship management
  • Sales reconciliation
  • Visual merchandising
  • Inventory management
  • Budgeting and cost control
  • Team leadership and coaching
  • Inventory forecasting
  • Promotions management
  • Goals and performance

Timeline

Store Manager

HH Entertainment
12.2019 - Current

Store Manager

Ross Dress for Less
03.2010 - 11.2019

Associate of Business Administration -

University of Phoenix

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