Lisa Marie Russell

Company Overview: Highland Hospital

As a Care Management Coordinator, I am responsible for supporting the care management team by coordinating patient services, facilitating communication among care providers, and ensuring that clients receive timely, efficient, and appropriate care. I play a vital role in improving patient outcomes by supporting the implementation of care plans and helping to eliminate barriers to care.

• Coordinate multidisciplinary care teams to enhance patient outcomes and streamline service delivery
• Developed and implemented care plans tailored to individual patient needs, ensuring compliance with regulations
• Assist care managers and clinicians in the coordination and delivery of patient care services
• Serve as a liaison between patients, families, providers, insurance companies, and community resources
• Schedule and follow up on medical appointments, diagnostic tests, and other services as needed
• Document care coordination activities in electronic health records (EHR) or care management systems
• Monitor patient progress, identify gaps in care, and escalate concerns to clinical staff
• Support transitions of care from hospitals, rehabilitation centers, or other facilities to home or community-based care
• Ensure patients have access to necessary resources such as transportation, housing, and medication
• Assist in collecting and reporting data for quality improvement initiatives
• Maintain patient confidentiality in compliance with HIPAA and organizational policies
• Addressed potential barriers to successful treatment outcomes proactively by identifying challenges early on in the planning process

Company Overview: Cherry Hill Detox

As a Social Worker Intern in a detox facility specializing in co-occurring disorders, my primary responsibility is to assist in providing comprehensive care for individuals dealing with both substance use and mental health challenges.

• I work alongside licensed social workers, addiction specialists, and mental health professionals to support clients throughout their detox process and recovery journey
• I conduct intake assessments and evaluations to gather relevant information regarding clients' substance use, mental health history, and social background
• I assist in developing individualized treatment plans that address both substance use and mental health concerns, ensuring a holistic approach to recovery
• I provide emotional support to clients during detoxification, offering coping strategies to manage withdrawal symptoms and mental health symptoms
• I facilitate individual and group counseling sessions under supervision, focusing on topics such as addiction, trauma, and emotional regulation
• I help clients identify and work through triggers, stressors, and barriers to their recovery, offering practical support to encourage long-term wellness
• I collaborate with a multidisciplinary team, including therapists, psychiatrists, and nurses, to ensure a coordinated and integrated approach to treatment
• I document client progress, including treatment outcomes, behavioral changes, and any challenges faced during detox and recovery
• I maintain strict confidentiality and adhere to all ethical and legal guidelines in managing sensitive client information
• I engage in continuous learning, attending training and supervision sessions to deepen my understanding of co-occurring disorders and best practices in detox and recovery
• Conducted client assessments to identify needs and develop tailored service plans.
• Assisted in the implementation of therapeutic interventions, enhancing client engagement and progress.