LISA MARIE SCHULTZ
Retail Managment
Groveland,Florida
Summary
Proactive Department Manager with excellent time management skills and ability to multi-task while working within deadlines and time constraints. Offering 20+ years of hands-on experience in retail operations. Proficient in cash handling, budgeting, inventory management and merchandising.
Overview
4
4
years of post-secondary education
16
16
years of professional experience
Work History
Department Manager
JCPenny Department Store
Davenport, FL
04.2017 - Current
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Maximized business efficiency by completing thorough and accurate daily management tasks such as overseeing registers, organizing inventory and delegating tasks.
- Recruited, trained and supervised 23 employees in two years.
- Oversaw daily operations of salon, including employee performance, facility cleanliness and sales.
- Coached and trained employees to optimize performance and achieve demanding business objectives.
- Controlled inventory by tracking expenses, purchases and shelf stock.
- Maintained general appointment calendar and set shift schedules.
- Scheduled employees to maintain adequate coverage during business hours.
- Built business through commitment to excellent customer service, resulting in customer loyalty and retention.
- Promoted business through marketing initiatives, including use of social media.
Owner/Operator
Salon Lisa Marie
Blasdell & Orchard Park, NY
04.2005 - 10.2016
- Maintained daily, monthly and quarterly records of costs and revenue.
- Reconciled daily sales, returns and financial reports in QuickBooks.
- Controlled inventory by tracking expenses, purchases and shelf stock.
- Used print strategies such as newspaper ads, business catalogs and marketing brochures to bring in and capture new customer business. Resulting in 73% increase in sales in one year.
- Built business through commitment to excellent customer service, resulting in customer loyalty and retention.
- Reviewed and resolved differences between accounting information and cash drawer.
Education
COSMETOLOGY - Cosmetology Education
Continental School of Beauty Culture - Kenmore
Buffalo, NY 01.2001 - 05.2002
Associate of Science - Business Administration And Management
Erie Community College
Buffalo, NY 01.1988 - 05.1990
Skills
Accurate money handling
Cash register operation
MS Office expert
Bookkeeping
Staff Management
Employee scheduling
Staff training/development
Timeline
Department Manager
JCPenny Department Store
04.2017 - Current
Owner/Operator
Salon Lisa Marie
04.2005 - 10.2016
COSMETOLOGY - Cosmetology Education
Continental School of Beauty Culture - Kenmore
01.2001 - 05.2002
Associate of Science - Business Administration And Management
Erie Community College
01.1988 - 05.1990