Summary
Overview
Work History
Education
Skills
Timeline
Lisa Marie Wheeler

Lisa Marie Wheeler

Lake Jackson

Summary

Dedicated professional with a self-motivated work ethic to perform effectively in independent or team environments. Detail-oriented with experience in legal transcription as well as offline captioning and other general transcription. Familiarity with multiple software and transcription programs including FTR and Express Scribe.

Overview

28
28
years of professional experience

Work History

Legal Transcriptionist

eScribers
02.2024 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Paid attention to detail while completing assignments.

MEDIA & DEVELOPMENT

PREGNANCY HELP CENTER OF BRAZOSPORT
06.2019 - 12.2023
  • Data entry of client files.
  • Created and managed social media campaigns to increase brand engagement.
  • Launched successful digital marketing campaigns that achieved goals for increased website traffic.
  • Wrote content and designed and maintained website
  • Oversaw clothing donations and local donation bins.
  • Utilized SEO techniques to optimize website content, improve search engine rankings, and increase traffic.
  • Managed Baby Bottle Boomerang fundraiser.
  • Developed and maintained relationships with church liaisons.
  • Increased social media traffic and developed monthly newsletter
  • Counseled clients.
  • Trained staff on software and handled interoffice technology issues.

DEPUTY COURT CLERK

LAKE JACKSON MUNICIPAL COURT
05.2018 - 05.2019
  • Prepared weekly and monthly reports, court dockets, and judgments.
  • Processed payments for fines and fees, maintained accurate drawers, issued receipts, and updated account balances.
  • Processed cases in accordance with law and city policies as approved by the Judge.
  • Processed arrest paperwork, warrants, credit time served and other police department receipts
  • Processed Citations and respective correspondence
  • Performed routine data entry or document management.
  • Assisted the Judge in the courtroom.

CIVIL DEPUTY CLERK

BOONE COUNTY MISSOURI 13TH JUDICIAL CIRCUIT COURT, CIRCUIT
02.2016 - 05.2017
  • Prepared and distribution of court dockets to website daily.
  • Reviewed & accepted electronic pro se pleadings.
  • Operated electronic sound recording system (FTR Gold)
  • Acted as a Liaison between attorneys and judges.
  • Circuit Civil case processing requiring the application of independent judgment and interpretation of statutes, policies, and regulations.
  • Processed monthly trial setting docket and case dismissal docket.
  • Assisted in processing Associate Civil Dockets.
  • Court clerk for Mental Health Video Docket & Department of Corrections Video Docket.
  • Jury Trial Court Clerk - Roll Call, Swore in Jury and Bailiff, assisted with Voire Dire.
  • Lead Garnishment Clerk - ran and processed return reports, process payout reports, and statement of judgment balance reports.
  • Processed Pro Se and E-Filed garnishments interrogatories, returns, satisfactions and releases.
  • Processed Department of Revenue Fililings - Tax Liens

PATIENT SERVICE REPRESENTATIVE

UNIVERSITY OF MISSOURI HEALTHCARE, Adult Psychiatry Clinic / Child & Adolescent Clinic
05.2011 - 06.2015
  • Scheduled appointments including bump/cancel and no shows according to established process.
  • Used excellent guest relations & customer service skills in interactions with patients, visitors & staff
  • Collected copays and handled daily cash reconciliation and bank deposits, and processed hold bills
  • Verified and coordinated patient referrals.
  • Filed and maintained patient records in accordance with HIPAA regulations.
  • Entered patient demographic and insurance data into electronic medical record system.

Offsite Invoice Processor

CASS INFORMATION SYSTEMS
05.2005 - 02.2011
  • Processed freight bills from home office.
  • Entered invoice data into company's invoicing system to enable proper tracking and record-keeping.
  • Used data entry skills to accurately document and input statements.

CORPORATE TRANSCRIPTIONIST

NETTRANSCRIPTS
09.2003 - 05.2005
  • Worked from home-based office through FTP website
  • Verbatim transcription of a variety of different types of calls including: Earnings & Conferences, Mergers & Acquisitions, Interviews, Legal & Medical
  • Recorded Conference Calls via Webcast
  • Wrote Financial StreetBriefs for CCBN/Thompson Financial through Ubiqus Reporting.
  • Reviewed and edited transcribed reports and corrected material for spelling, grammar, and clarity.
  • Followed specific guidelines and style rules to meet clients' requirements and maintain consistency.

CORPORATE SALES & EXPRESS MEETINGS MANAGER

FOUR POINTS BY
06.1999 - 09.2003
  • Consistently met and exceeded personal goals quarterly.
  • Made presentations to travel agencies and decision makers.
  • Solicitation of group and transient segments of the corporate market by making outside sales calls, telemarketing, presentations, and attending local membership meetings.
  • Assisted DOS in writing marketing plan and month end reports.
  • Coordination of last-minute, small corporate meetings and catering functions.

SALES OFFICE COORDINATOR

HOLIDAY INN SELECT DOWNTOWN CONVENTION CENTER
11.1996 - 05.1999
  • Took minutes at weekly managers’ meeting
  • Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Prepared month-end reports.
  • Edited and proofread documents for accuracy and completeness including contracts.
  • Responsible for upkeep of group rooms control log.
  • Answered all phone calls and directed calls accordingly.

Education

Associate of Arts -

Brazosport College, Lake Jackson, TX

No Degree - Human Development And Family Studies

University of Missouri - Columbia, Columbia, MO
2015

Certificate - Administrative Assistant Course

Hickey Business College, Maryland Heights, MO
11.1995
  • 3.78 GPA

High School Diploma -

Freeburg Community High School, Freeburg, IL
12.1994

Skills

  • Digital & Social Media Marketing
  • Proofreading
  • SEO Optimization
  • 10-Key
  • CRM Management
  • Data Entry
  • Website Content Management
  • Written Communication
  • WordPress
  • Confidential Records Management
  • Microsoft Word
  • Captioning

Timeline

Legal Transcriptionist - eScribers
02.2024 - Current
MEDIA & DEVELOPMENT - PREGNANCY HELP CENTER OF BRAZOSPORT
06.2019 - 12.2023
DEPUTY COURT CLERK - LAKE JACKSON MUNICIPAL COURT
05.2018 - 05.2019
CIVIL DEPUTY CLERK - BOONE COUNTY MISSOURI 13TH JUDICIAL CIRCUIT COURT, CIRCUIT
02.2016 - 05.2017
PATIENT SERVICE REPRESENTATIVE - UNIVERSITY OF MISSOURI HEALTHCARE, Adult Psychiatry Clinic / Child & Adolescent Clinic
05.2011 - 06.2015
Offsite Invoice Processor - CASS INFORMATION SYSTEMS
05.2005 - 02.2011
CORPORATE TRANSCRIPTIONIST - NETTRANSCRIPTS
09.2003 - 05.2005
CORPORATE SALES & EXPRESS MEETINGS MANAGER - FOUR POINTS BY
06.1999 - 09.2003
SALES OFFICE COORDINATOR - HOLIDAY INN SELECT DOWNTOWN CONVENTION CENTER
11.1996 - 05.1999
Brazosport College - Associate of Arts,
University of Missouri - Columbia - No Degree, Human Development And Family Studies
Hickey Business College - Certificate, Administrative Assistant Course
Freeburg Community High School - High School Diploma,

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