To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
31
31
years of professional experience
Work History
Owner
Self
06.2020 - Current
Managed day-to-day business operations.
Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
Founded and managed online retail reslae business, growing revenue in first year.
Prepared bank deposits and handled business sales, returns and transaction reports.
Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
Substitute Teacher
Chico ISD
08.2015 - Current
Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
Upheld classroom routines to support student environments and maintain consistent schedules.
Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
Supervised lunchroom and recess activities.
Organized and cleaned teaching areas after daily use to maintain high standards for returning teachers or other substitutes.
Provided instruction for students in core subject areas.
Kept accurate and current attendance records and assignment sheets to maintain file compliance.
Followed lesson plans designed by absent teachers.
Enforced school and class rules to maintain order in classroom.
Implemented classroom management techniques to maintain positive learning environment.
Monitored student behavior and administered discipline as needed.
Office Manager
McMann Trucking, LLC
08.2014 - Current
Maintained computer and physical filing systems.
Created, maintained and updated filing systems for paper and electronic documents.
Updated reports, managed accounts, and generated reports for company database.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Compliance and Training
MSI Int, LLC
Fort Worth,, TX
09.2012 - 08.2014
Identified, investigated and documented compliance violations and recommended corrective measures.
Responded to employee inquiries regarding compliance regulations and procedures.
Developed and maintained compliance database, tracking all compliance activities and documents.
Assisted with internal and external audits to confirm compliance with applicable laws and regulations.
Maintained up-to-date knowledge of current and emerging compliance regulations.
Reviewed, revised and updated compliance policies and procedures to confirm continual compliance with applicable laws.
Monitored and assessed compliance risks associated with operational processes and procedures.
Investigated and documented all violations of compliance regulations to determine necessary improvements.
Managed practical action plans to respond to audit discoveries and compliance violations.
Collaborated with sales and marketing departments and other business units to address indications of improper sales practices and market conduct violations.
Created and maintained compliant work environment.
Maintained up-to-date knowledge of applicable laws and regulations.
Assisted with development of compliance objectives and strategies.
Confirmed data and licensing information through investigations and notified violators of required changes to bring operations into compliance.
Kept informed regarding pending industry changes, trends or best practices.
Maintained composure in stressful situations, confrontations, interviews and records searches.
Warned violators of infractions or penalties.
Collected detailed notes on investigations and other communication to adhere to legal requirements and enhance recordkeeping.
Directed activities of workers searching records and provided technical guidance as necessary.
Took notes on field examinations and specific case details, updated databases and produced reports outlining results of investigations.
Completed field checks to verify licenses and permits for various business.
Investigated locations to confirm license data, conducted background checked and assessed premises for compliance with licensing requirements.
Determined licensing eligibility by examining test results and comparing against established structures.
Delivered instructional presentations on equipment use, focusing on efficiency and safety.
Monitored participant workflow and behaviors throughout training process.
Educated clients on proper use of products and systems.
Implemented diverse instructional methods, optimizing trainee engagement.
Introduced standardized training for cohesive learning environments.
Performed continuous evaluations of content and plans to enhance delivery and improve effectiveness.
Skilled at working independently and collaboratively in a team environment.
Self-motivated, with a strong sense of personal responsibility.
Proven ability to learn quickly and adapt to new situations.
Worked well in a team setting, providing support and guidance.
Worked effectively in fast-paced environments.
Managed time efficiently in order to complete all tasks within deadlines.
Demonstrated respect, friendliness and willingness to help wherever needed.
Excellent communication skills, both verbal and written.
Proved successful working within tight deadlines and a fast-paced environment.
Strengthened communication skills through regular interactions with others.
Organized and detail-oriented with a strong work ethic.
Adaptable and proficient in learning new concepts quickly and efficiently.
Paid attention to detail while completing assignments.
Developed and maintained courteous and effective working relationships.
Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Field Service Technician
Redbox
Oak Brook terrace, OH
08.2012 - 04.2014
Followed safety procedures to avoid injuries in field.
Responded quickly to emergency maintenance requests for timely on-call support.
Established positive customer relationships by providing punctual, cost-effective solutions.
Discussed and recommended service options with customers and explained costs involved.
Reviewed aspects of job upon completion to alleviate equipment failure and prevent callbacks.
Tested systems, noting issues and completing preventive maintenance.
Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
Worked with diverse types of weather and ground conditions.
Demonstrated to customers proper methods for operating equipment after it had been installed.
Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
Liaised with internal departments to optimize productivity and efficiency.
Removed damaged, out-of-code, not-in-set and discontinued items from displays.
Updated pricing and signage to complete product displays and educate customers.
Inspected merchandise for quality and arranged proper display location on floor.
Monitored inventory levels and kept adequate stock in product displays on sales floor.
Answered customer questions regarding store merchandise, department information, and pricing.
Verified products appeared at correct locations in proper quantities.
Completed efficient store resets to prepare store for special promotions and seasonal updates.
Established strong vendor relationships to maintain and support business.
Monitored and replenished display inventory and restructured according to available stock.