Lisa May Thomas
Glenburn,Maine
Summary
With a proven track record at Key Bank, I excel in accounts receivable and debt collection, demonstrating exceptional organization skills and a keen attention to detail. My experience includes enhancing client relationships and efficiently managing time-sensitive tasks, showcasing my ability to multitask and solve problems effectively.
Overview
43
43
years of professional experience
Work History
Key Bank
01.1989
- Duties: Accounts Receivable-Collections, contacting customers/clients, preparing letters, mailing, dealing with the public and working with co-workers
Personal Support Specialist
Autumn of Life Home Care
05.2019 - Current
- My daily duties are: Administering medications, cooking, cleaning, companionship, driving client to doctors appointment, shopping, errands
- First hand experience with clients with Dementia and Alzheimers
- Assisted clients with daily living tasks such as personal hygiene to promote independence and selfcare.
- Built strong relationships with clients to deliver emotional support and companionship.
- Provided safe mobility support to help patients move around personal and public spaces.
- Documented client progress on a regular basis, providing updates to involved parties in line with confidentiality requirements.
- Provided compassionate assistance during challenging times, offering emotional support and guidance when needed.
- Enhanced client well-being by providing personalized care and support tailored to their individual needs.
- Provided crisis intervention when necessary; deescalating situations calmly while prioritizing the safety of both the client and those around them.
- Certified PSS- Personal Support Specialist
- I have been my mother's caregiver for over ten years prior to Certification
- Promoted consistent routines for clients by collaborating with other Personal Support Specialists to maintain continuity of care across shifts.
- You can reach HR at Autumn of Life Home Care at 207-217-6026
Twin City Aero Supply, Inc.
01.2013 - 01.2017
- During this time, I helped a friend with his business
- I was Not an employee
- Was helping with QuickBooks for Invoicing, Month End and Year End Data, and Shipping
- Accounts Payable, Accounts Receivable, Deposits, Errands
Weekend Dispatcher
Community Health and Counseling Services, Inc.
01.1994 - 01.1999
- Duties: Weekend Dispatcher
- Answering phones for three departments (Children, Home Health and Adult Services) Paging on-call personal to assist clients in the appropriate departments
- Taking proper notes and orders and responses for clients and for on-call personal
H. O. Bouchard, Inc.
01.1989 - 01.1994
- Duties: Receptionist, Secretarial, Accounts Payable, Accounts Receivable-Collections, Data entries, Invoicing, Work orders, Typing, Filing, Yearly Filing Organization, Answering MultiLine Incoming Calls, dealing with the public and working with co-workers
Timberland Machines, Inc.
01.1982 - 01.1989
- Company Overview: aka: Chadwick-BaRoss, Inc
- Duties: Answering multi-line phones, handling cash/checks, deposits, typing, filing, data entry, accounts receivable/collections assistant, incoming-outgoing mail, bulk mailers dealing with the public and working with co-workers
- Aka: Chadwick-BaRoss, Inc
Education
No Degree - Accounting, Business Administration
Job Corps of Bangor
Bangor, ME04-1983
High School Diploma -
Bangor High School
Bangor, ME04-1982
Skills
- Organization skills
- Time Management
- Telephone skills
- Data Entry, Invoicing/Statements
- Accounts Payable
- Accounts Receivable and Debt Collection Procedures
- Payment Processing
- Credit Control
- Quickbooks
- Month-end closing
- Attention to Detail
- Problem-solving abilities
- Multitasking Abilities
References
- Jodi Thomas, 207-233-9568, Sister
- Jodi Benner, 207-745-5654, Character Reference
- Marjorie Kasten, 207-852-2690, Character Reference
- Arthur P Bell III, 207-991-8172, Fiance
Timeline
Personal Support Specialist
Autumn of Life Home Care
05.2019 - Current
Twin City Aero Supply, Inc.
01.2013 - 01.2017
Weekend Dispatcher
Community Health and Counseling Services, Inc.
01.1994 - 01.1999
Key Bank
01.1989
H. O. Bouchard, Inc.
01.1989 - 01.1994
Timberland Machines, Inc.
01.1982 - 01.1989
No Degree - Accounting, Business Administration
Job Corps of Bangor
High School Diploma -
Bangor High School
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