Lisa Michele Burnsworth
Tornado,WV
Summary
I am an experienced phlebotomist, as well as have worked as a medical assistant, with over 20 years of experience in all aspects of the medical field as well as always striving to be friendly and outgoing with a calming nature to help patients relax in a new or scary situation. I would be a valuable asset to any company or office where I can continue to grow and learn new skills as well as continuously improve the skills that I currently possess. I am trustworthy and able to work independently or on a team with always being an employee that can be counted on to always be a positive force for any duties set forth. Authorized to work in the US for any employer
Overview
11
11
years of professional experience
1
1
Certificate
Work History
Accessioning Technician/Certified Phlebotomist
QLabs
11.2020 - 06.2023
- Adhered to laboratory safety procedures to maintain compliance with quality control standards.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Organized daily work based on collection priority.
- Followed physician orders to correctly administer therapeutic phlebotomy.
- Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Used personal protective equipment correctly to protect coworkers and patients.
- Centrifuged blood samples as outlined in clinical protocols.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Participated in continuing education programs to stay up to date on new technologies and procedures.
- Entered patient data into database system.
- Researched and recorded missing insurance and physician information.
- Staged specimens in provided testing areas.
- Processed and recorded up to 100 lab specimens daily.
- Followed safety protocols when receiving, handling and storing specimens.
Certified Phlebotomist Technician
Mako Medical Laboratories
08.2018 - 11.2020
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Organized daily work based on collection priority.
- Monitored patients for reactions and verified sample quality.
- Collected blood samples in accordance with laboratory protocols and regulations.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Verified proper storage and transportation of specimens to laboratories.
- Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
- Handled insurance verification tasks to validate patient insurance information.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Participated in continuing education programs to stay up to date on new technologies and procedures.
Sr Phlebotomist, Certified
Laboratory Corporation of America
08.2013 - 05.2018
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Verified patients' identification for proper sample collection.
- Collected blood samples in accordance with laboratory protocols and regulations.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Verified proper storage and transportation of specimens to laboratories.
- Reviewed and processed requisitions for laboratory tests.
- Monitored supply levels and placed orders for laboratory supplies.
- Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
- Handled insurance verification to validate patient insurance information.
Medical Assistant/Receptionist
Dr Reginald McClung
05.2012 - 08.2013
- Referred patients to specialist as needed and obtained prior authorizations for those visits as well
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Managed multi-line phone system and pleasantly greeted patients.
- Organized paperwork such as charts and reports for office and patient needs.
- Maintained current and accurate medical records for patients.
- Completed patient referrals to other medical specialists.
- Responded to correspondence from insurance companies to verify patient's coverage.
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
- Printed prescription requests and queries in compliance with practice protocol.
- Entered or scanned info into the EMR and printed and copied records as needed for patients
- Also did light filing or whatever else our office needed to keep it running smoothly.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
Traveling Phlebotomist, Certified
Valley Diagnostic Clinic
06.2012 - 03.2013
- Traveled to nursing homes and personal homes of home bound patients
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Verified patients' identification for proper sample collection.
- Collected blood samples in accordance with laboratory protocols and regulations.
- Also gave injections when needed for vaccines
- Kept track of my mileage and gas receipts with appropriate paperwork to turn in at end of each month
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Verified proper storage and transportation of specimens to laboratories.
- Reviewed and processed requisitions for laboratory tests.
- Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
- Participated in continuing education programs to stay up to date on new technologies and procedures.
- Organized daily work based on collection priority.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Used personal protective equipment correctly to protect coworkers and patients.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Can also provide more prior, similar employment experience dating back to April 1989 if requested.
Education
Diploma - General
South Charleston High School
South Charleston06.1987
Some College (No Degree) - Biology
WV State College
Institute, WVSkills
- Proficient at obtaining blood samples from various sites on patients of varying ages when others are unable to
- Phlebotomy Procedures
- Medical Interpretation
- Quality Patient Care
- Disposal Procedures
- Patient Records Documentation
- Biohazardous Waste Disposal
- Laboratory Equipment Handling
- Patient Relations
- Specimen and Sample Preparation
- MEDITECH Software
- Specimen Handling
- Accurate Recordkeeping
- Accessioning
- Specimen Recording
Certification
- Certified Phlebotomist-American Society of Phlebotomy Technicians (ASPT)-member #301007190008
- Basic Life Support -American Red Cross-exp 8/2024
Timeline
Accessioning Technician/Certified Phlebotomist
QLabs
11.2020 - 06.2023
Certified Phlebotomist Technician
Mako Medical Laboratories
08.2018 - 11.2020
Sr Phlebotomist, Certified
Laboratory Corporation of America
08.2013 - 05.2018
Traveling Phlebotomist, Certified
Valley Diagnostic Clinic
06.2012 - 03.2013
Medical Assistant/Receptionist
Dr Reginald McClung
05.2012 - 08.2013
Diploma - General
South Charleston High School
Some College (No Degree) - Biology
WV State College
- Certified Phlebotomist-American Society of Phlebotomy Technicians (ASPT)-member #301007190008
- Basic Life Support -American Red Cross-exp 8/2024
References
Available on request
References
Available on request
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