Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lisa Morris

Blair

Summary

Proactive Account Specialist and Receptionist with extensive experience in customer relationship development, document management, and billing resolutions. Demonstrated success in maintaining organized work areas, managing appointments, and handling cash transactions accurately. Skilled in Microsoft Office, account updating, and ensuring customer satisfaction through effective problem-solving.

Overview

20
20
years of professional experience

Work History

Account Specialist

Western Finance
12.2023 - Current

Filling out contracts, collecting money, made change, took debit cards payments, made many phone calls every day for collections. Filing by numbers, solicitation, and sent collection letters. Also had to help keep my work area clean. Helped keep the customers satisfied with issues that came up by working out a solution.

Receptionist

Kincannon Funeral Home/Capri Storage
06.2022 - 04.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled cash transactions and maintained sales and payments records accurately.

Manager's Assistant

Big Rick's Portable Buildings
07.2008 - 06.2021
  • Ran errands to support daily needs of management.
  • Responded to and directed incoming calls and other communication.
  • Scheduled meetings and managed calendar.

Overnight Stocker/cashier

Wal-Mart
04.2004 - 10.2006
  • Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
  • Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
  • Collaborated with fellow team members, ensuring consistent communication and task distribution for a successful restocking process.
  • Assisted customers by finding items quickly to boost store satisfaction rates.

Education

No Degree - General Education

Western Oklahoma State College

High School Diploma -

American High School
Chicago
05.1983

Skills

  • Account Administration
  • Customer relationship development
  • Document Management
  • Microsoft Office proficiency
  • Billing resolutions
  • Account updating
  • Customer Engagement

Timeline

Account Specialist

Western Finance
12.2023 - Current

Receptionist

Kincannon Funeral Home/Capri Storage
06.2022 - 04.2023

Manager's Assistant

Big Rick's Portable Buildings
07.2008 - 06.2021

Overnight Stocker/cashier

Wal-Mart
04.2004 - 10.2006

No Degree - General Education

Western Oklahoma State College

High School Diploma -

American High School
Lisa Morris