Proactive Account Specialist and Receptionist with extensive experience in customer relationship development, document management, and billing resolutions. Demonstrated success in maintaining organized work areas, managing appointments, and handling cash transactions accurately. Skilled in Microsoft Office, account updating, and ensuring customer satisfaction through effective problem-solving.
Filling out contracts, collecting money, made change, took debit cards payments, made many phone calls every day for collections. Filing by numbers, solicitation, and sent collection letters. Also had to help keep my work area clean. Helped keep the customers satisfied with issues that came up by working out a solution.