Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Lisanda Simonson

Elmendorf

Summary

Dynamic Shift Leader with a proven track record at Sonics Drive In, excelling in employee training and inventory management. Recognized for enhancing team productivity and delivering exceptional customer service. Adept at strategic thinking and problem-solving, ensuring a safe and efficient work environment while maintaining high standards of quality and compliance.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Shift Leader

Sonics Drive In
San Antonio
12.2023 - Current
  • Assisted in training new employees on shift operations.
  • Monitored inventory levels and ordered supplies as needed.
  • Confirmed accuracy of daily sales reports before submitting them to management for review.
  • Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
  • Performed basic maintenance tasks such as changing light bulbs or replacing broken equipment parts as needed.
  • Monitored employee performance to ensure compliance with company policies and procedures.
  • Maintained an organized work environment by delegating tasks to staff as needed.
  • Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality was up to standard prior to use or sale.
  • Enforced safety guidelines among staff members in order to prevent accidents or injuries from occurring on the premises.
  • Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
  • Monitored employee performance and provided feedback for improvement.
  • Verified that cash drawers contained correct amounts of money during opening and closing shifts.
  • Provided exceptional customer service and maintained a positive attitude throughout the shift.
  • Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
  • Delegated tasks to employees and monitored activities and task completion.
  • Coached team members to increase productivity and reduce workplace accidents.
  • Educated customers about offerings, promotions and pricing to boost sales.
  • Checked orders for quality and completeness.
  • Managed daily workflow and scheduled staff for adequate coverage.

Server

Cracker Barrell
San Antonio
05.2023 - 08.2023

Education

High School Diploma -

Southside High School
San Antonio, TX
05-2025

Some College (No Degree) -

Palo Alto College
San Antonio, TX

Skills

  • Customer service
  • Employee training
  • Inventory management
  • Time management
  • Team building
  • Problem solving
  • Cash handling
  • Flexible schedule
  • Positive attitude
  • Strategic thinking
  • Training assistance

Certification

  • Patient care technician certification

Timeline

Shift Leader

Sonics Drive In
12.2023 - Current

Server

Cracker Barrell
05.2023 - 08.2023

High School Diploma -

Southside High School

Some College (No Degree) -

Palo Alto College