Lisandra Bermudez
Miami
Summary
Accomplished Retail Sales Associate with a proven track record at Bayoli Design, enhancing customer satisfaction through exceptional service and product knowledge. Skilled in cash handling and problem-solving, adept at fostering customer loyalty and boosting sales. Demonstrates teamwork and collaboration, ensuring high-demand items are always in stock.
Experienced with customer service, sales techniques, and product knowledge. Utilizes persuasive communication to connect with customers and recommend products. Track record of maintaining organized inventory and supporting team goals.
Reliable and upbeat [Job Title] successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
1
1
year of professional experience
Work History
Retail Sales Associate
Bayoli Design
12.2024 - 12.2024
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Conducted product demonstrations to highlight features and benefits, increasing customer interest.
- Coordinated with stock team to expedite restocking of high-demand items.
- Assisted in setting up promotional displays to attract customer attention and boost sales.
- Monitored sales trends to advise on restocking, ensuring popular items were always available.
- Utilized product knowledge to make recommendations, tailoring suggestions to customer needs.
Front Desk Receptionist
Kendall Health Clinic
08.2024 - 11.2024
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected room deposits, fees, and payments.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Increased customer satisfaction by promptly addressing and resolving inquiries and concerns.
- Compiled information from files and research to satisfy information requests.
Retail Sales Associate
Cricket
05.2024 - 08.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Greeted customers and provided outstanding customer service.
- Conducted product demonstrations to highlight features and benefits, increasing customer interest.
Education
Bachelor of Science - Phlebotomy
Julio Trigo
Villa Clara Cuba12-2022
Skills
- Customer service
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Customer assistance
- Cash handling
- Store opening and closing
- Flexible schedule
- Money handling
- Product knowledge
- Cash register operation
Timeline
Retail Sales Associate
Bayoli Design
12.2024 - 12.2024
Front Desk Receptionist
Kendall Health Clinic
08.2024 - 11.2024
Retail Sales Associate
Cricket
05.2024 - 08.2024
Bachelor of Science - Phlebotomy
Julio Trigo
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