Lisandra Cervantes
Mansfield,TX
Summary
Offering excellent organizational abilities and strong aptitude for multitasking and prioritizing tasks. Contributes solid foundation in general office procedures and computer applications, ensuring smooth daily operations. Ready to use and develop administrative and communication skills this role.
Overview
3
3
years of professional experience
Work History
Administrative Assistant
Bring'Em Home 24/7 Bail Bonds
06.2023 - 12.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Managed filing system, entered data and completed other clerical tasks.
Retail Associate
CVS Pharmacy
01.2023 - 06.2023
- Answered questions about store policies and addressed customer concerns.
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
- Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
- Prioritized helping customers over completing other routine tasks in store.
Assistant Manager
Family Dollar
01.2022 - 12.2022
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Education
High School Diploma -
North Side High School
2211 McKinley Ave. Fort Worth, Texas, 7616405-2021
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Microsoft Word
- Time management
- Microsoft Excel
- File organization
- Microsoft outlook
- Filing
- Administrative support
Accomplishments
- Data Entry - Reviewed and updated client correspondence files and scheduling database.
- Assisted management with the training of 5 new staff members.
- Managed one of the offices for Bring' Em Home 24/7 Bail Bonds
Timeline
Administrative Assistant
Bring'Em Home 24/7 Bail Bonds
06.2023 - 12.2024
Retail Associate
CVS Pharmacy
01.2023 - 06.2023
Assistant Manager
Family Dollar
01.2022 - 12.2022
High School Diploma -
North Side High School
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