Lisandra Diaz

• Identify and resolve issues within the inbound stowed fulfillment process, including detect discrepancies in inventory, adjusting inventory counts, process damage goods, missing items and incorrect labeling.
• Track inventory making sure product are stowed in a accurate and timely manner. Minimizing errors to maintain efficient workflow, order fulfillment and customer satisfaction.
• Researched and extracted data to complete tasks.
• Collaborate with operations and team members to identify root causes and implemented solutions, reducing repeated issues by 15 %.
• Stower: taking items from bins and putting them in the correct compartments of robotic storage towers.
• Packer: received invoices that list the necessary items to be package, ensuring quality a productivity.

• Provide excellent costumer service by understanding customer's needs, resolving their issues effectively, and ensuring they have a positive experience.
• Manage incoming deliveries and coordinate with the receiver of the dock door assignment, and driver contact, ensuring an optimal workflow.
• Completion of effective and efficient receiving processes, including verification of delivery document Bill of landing and receiving documentation. Proper data entry of receiving product and effective document management techniques.
• Regularly reviewed invoices and double-checked orders.
• Maintained tidy, organized and safe work area to comply with cleanliness standards.
• Communicate to Buyers of major discrepancies, before

product is received.

• Collect freight handling fees, late delivery fees, check approvals and issue receipts.
• Maintain proper documentation of inbound carriers in the Receiving Log, post received purchase orders.
• Prepare the Receiving Exception Report on a daily basis.
• Complete the end of shift receiving/inventory debrief.
• Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
• Facilitated smooth communication between logistics partners, warehouses, and customers regarding shipment updates or delays for a seamless experience.
• Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
• Continually look for and propose procedures to improve service.