Lisandra Diaz
Cape Coral
Summary
Professional medical assistant seeking a position in a reputable medical facility. Looking to further develop and enhance hands-on skills and knowledge in the medical field. Committed to providing exceptional patient care and support, with a strong understanding of medical procedures and protocols. Dedicated team player with excellent communication skills and a compassionate approach to patient interactions. Eager to contribute to a dynamic healthcare environment and make a positive impact on patient well-being.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Medical Assistant
All Medical Personnel Agency
09.2007
Medical Assistant Internship
01.2006
Medical Assistant
Alpha Medicine and Rehab
07.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Collaborated with interdisciplinary healthcare teams to provide coordinated care.
- Empowered patients through education on self-management techniques for chronic conditions.
- Enhanced team communication by organizing regular staff meetings and sharing updates on patient care protocols.
- Facilitated patient education on treatment plans and medications, improving understanding and compliance.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
- Oriented and trained new staff on proper procedures and policies.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Completed EKGs and other tests based on patient presentation in office.
Medical Assistant
MTC
01.2020 - 07.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Medical Assistant
Lee Health
09.2018 - 07.2020
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
Medical Assistant
CNS
09.2017 - 10.2018
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Medical Assistant
Neurology Specialists
09.2015 - 01.2017
Medical Assistant
Associetes Medicine and Surgery
06.2013 - 09.2015
Medical Assistant
dr,keith kashuk
01.2008 - 06.2013
Medical Assistant
All Medical Personnel Agency
06.2008 - 01.2013
Medical Assistant
All Medical Personnel Agency
09.2007 - 11.2007
Medical Assistant
University of Miami Pathology Department
07.2007 - 08.2007
Education
Technical College -
National School of Technology
01.2007
High School -
Continental Academy
01.2005
Skills
- Emr e-clinical
- Srs
- Doctors
- Vital Signs
- EClinicalWorks
- Experience Administering Injections
- Medical Imaging
- Medical Billing
- Athenahealth
- Patient Care
- Phlebotomy
- Medical Scheduling
- Transcription
- Venipuncture
- Medical Office Experience
- Epic
- Triage
- Anatomy Knowledge
Certification
- RMA - Registered Medical Assistant
Additional Information
- Vital Signs, EKG, Respiratory Testing, Specimen Collection (Venipuncture, Capillary & Throat), Diagnostic Testing (UAs, UCGs, Rapid Strep, Hot, Hgb, Occult Blood, Glucometer, PKU), Autoclave & Sterilization, Pharmacology/Dosage Calculations, Administration of Medications (Oral & Parenteral), Physical Therapy (US, TENS, Traction, Massage, Hot & Cold Modalities), Medical Terminology, Health Records Management, Reception and Phone Skills, Appointment Setting, Bookkeeping and Basic Accounting, Insurance Billing (CMS-1500), Microsoft Word, Excel, Outlook, Internet, Microsoft PowerPoint, WordPerfect 10, 10 Key Calculator, Filing, Fluent in English and Spanish, Data Entry, Excellent organization skills, Strong Customer relations skills, Typing 35-40 WPM
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Medical Assistant
Alpha Medicine and Rehab
07.2023 - Current
Medical Assistant
MTC
01.2020 - 07.2023
Medical Assistant
Lee Health
09.2018 - 07.2020
Medical Assistant
CNS
09.2017 - 10.2018
Medical Assistant
Neurology Specialists
09.2015 - 01.2017
Medical Assistant
Associetes Medicine and Surgery
06.2013 - 09.2015
Medical Assistant
All Medical Personnel Agency
06.2008 - 01.2013
Medical Assistant
dr,keith kashuk
01.2008 - 06.2013
Medical Assistant
All Medical Personnel Agency
09.2007
Medical Assistant
All Medical Personnel Agency
09.2007 - 11.2007
Medical Assistant
University of Miami Pathology Department
07.2007 - 08.2007
Medical Assistant Internship
01.2006
Technical College -
National School of Technology
High School -
Continental Academy