Lisandra Gonzalez Lima
Dedicated and bilingual behavioral health professional with over 15 years of experience spanning education, behavioral interventions, and family-centered services. Professional background includes extensive experience in music education, three years providing behavioral interventions to children with Autism Spectrum Disorder (ASD), and experience in child and family case management. Skilled in implementing evidence-based interventions, conducting behavioral assessments, developing individualized service plans, and coordinating comprehensive services for individuals with diverse developmental, behavioral, and mental health needs. Clinical experience in psychiatric settings has strengthened competencies in psychological assessment, therapeutic interventions, clinical documentation, and multidisciplinary collaboration. Demonstrates a strong commitment to delivering compassionate, culturally responsive, and person-centered care that promotes emotional well-being, independence, and improved quality of life. Fluent in English and Spanish, with strong skills in communication, advocacy, problem-solving, and building collaborative relationships with individuals, families, and healthcare professionals.
Work History
Child and Family Case Manager
1 Year 2 Months- Coordinated family-centered service plans with behavioral health providers, schools, and community partners.
- Conducted comprehensive needs assessments to identify barriers, strengths, and support priorities.
- Maintained accurate case documentation, progress notes, and compliance records for service delivery.
- Developed trusting relationships with clients through empathetic listening, non-judgmental support, and consistent follow-up on their progress.
- Guided families through eligibility requirements, benefits navigation, and service access processes.
- Supported crisis intervention efforts by connecting families to immediate stabilization services.
Applied Behavior Analysis Technician
3 Years 1 Month- Implement applied behavior analysis interventions for children with autism and other developmental disabilities.
- Communicate proactively with parents, caregivers, and other professionals to provide updates on client progress and discuss potential challenges.
- Optimize therapy sessions by utilizing evidence-based practices that align with clients' unique learning strengths and needs.
- Reduced challenging behaviors in clients by employing behavior modification techniques, such as reinforcement and extinction.
Vocal And Piano Teacher
2 Years 9 Months- Arranging lessons to suit each student's interests and abilities.
- Introduced students to appropriate hand positioning, finger transitions, and pedal use.
- Planned recitals and musical events to highlight student accomplishments.
Customer Service Representative
2 Years 10 Months- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
Music Director
2 Years 5 Months- Led live music performances and rehearsals.
- Developed kids' skills through focused rehearsals, ensuring high-quality performances.
- Evaluated musician performance regularly, offering guidance on areas requiring improvement or adjustment in technique or interpretation.
Education
Master of Science - Clinical Psychology
Bachelor of Science - Psychology
Some college (No degree) - Voice and Opera
High School - Piano
Skills
Certification
- Registered Behavior Technician (RBT)
- Crisis Prevention Intervention (CPI)
- Cardiopulmonary Resuscitation (CPR)