Lisandra Hall
Tarrytown,NY
Summary
Astute Medical Assistant/ Administrative professional trained in appointments, front desk management and recordkeeping. Helps staff maintain office operations at optimal levels with great organizational and multitasking abilities
Overview
6
6
years of professional experience
1
1
Certification
Work History
Medical Assistant Receptionist
CitiMed
08.2022 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Verified patient insurance coverage and collected required co-payments.
- Request authorizations for surgical procedures
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Completed EKGs and other tests based on patient presentation in office.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Managed multi-line phone system and pleasantly greeted patients.
- Completed patient referrals to other medical specialists.
- Enhanced office productivity by handling high volume of callers per day.
Medical Receptionist
White Plains Chiropractic Wellness
12.2021 - 07.2023
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Insurance verification. HMO, Commercial, No-fault and Workers compensation
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
Assistant Manager
T-Mobile
01.2018 - 12.2021
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Made monthly revenue goals by acquiring new customers accounts, maximizing existing customers accounts, identifying revenue opportunities and excelling in quality metrics.
Medical Assistant
Hudson Valley Internal Medicine And Geriatrics
08.2017 - 12.2018
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
- Assisted physicians with various procedures and front desk duties.
- Performed medical records management, including filing, organizing and scanning documents.
Education
Certificate of Completion -
Westchester School For Dental Assistants LLC
Elmsford, NY06.2017
High School Diploma -
Sleepy Hollow High School
Sleepy Hollow, NY06.2015
Skills
- Bilingual English/Spanish
- CPR/AED Certified
- Microsoft Office
- EMR utilization
- CPT/ICD Coding
- Calendar and Appointment Management
- Collecting Patient Specimens and Tests
- Outpatient Procedures
- Pre-Hospital Care
- Detail Oriented
- Fast Learner
Certification
- Medical Assistant
- Phlebotomy
- EKG
- CPR Training - 2017
Timeline
Medical Assistant Receptionist
CitiMed
08.2022 - Current
Medical Receptionist
White Plains Chiropractic Wellness
12.2021 - 07.2023
Assistant Manager
T-Mobile
01.2018 - 12.2021
Medical Assistant
Hudson Valley Internal Medicine And Geriatrics
08.2017 - 12.2018
Certificate of Completion -
Westchester School For Dental Assistants LLC
High School Diploma -
Sleepy Hollow High School
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