Lisandra Lana
Miami,FL
Summary
Dedicated healthcare professional with extensive experience at Hospital Universitario De Adultos, skilled in compassionate caregiving and vital signs monitoring. Proven ability to enhance patient comfort and safety while fostering trust through effective communication. Recognized for implementing infection control practices that significantly reduced hospital-acquired infections, ensuring optimal patient outcomes.
Overview
9
9
years of professional experience
1
1
Certification
Work History
HHA
High Standard Remarketing
Miami, FL
03.2025 - Current
- Maintained a clean and safe living environment for patients, reducing the risk of accidents or infections.
- Assisted patients with personal hygiene tasks such as bathing, grooming, and dressing, promoting dignity and selfconfidence.
- Improved patient comfort by providing compassionate and attentive care in various daily activities.
- Transported patients safely to appointments, errands, or social outings, ensuring timely arrival and an enjoyable experience.
- Monitored vital signs regularly, promptly reporting any abnormalities or concerns to supervising medical professionals.
Asistente Administrativo
Ford Armenteros
Miami, AZ
06.2023 - 11.2025
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Facilitated collaboration within team by organizing regular meetings and tracking project progress.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
Asistente Medico
Vidamax Medical Center
Miami, FL
01.2024 - 04.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
Enfermera
Hospital Universitario De Adultos, MCCS
Cuba
02.2017 - 03.2022
- Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Performed routine wound care and dressing changes on schedule.
- Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
- Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
- Educated patients on disease management, self-care techniques, and wellness strategies to improve long-term health outcomes.
- Improved patient satisfaction ratings by delivering compassionate and personalized care.
- Implemented infection control measures that significantly reduced hospital-acquired infections.
- Utilized strong clinical judgment in prioritizing patient needs during high-stress situations, ensuring optimal outcomes.
- Collaborated with interdisciplinary teams for optimized patient treatment plans and outcomes.
- Mentored new nursing staff members, fostering teamwork and improving unit efficiency.
- Reduced medication errors through thorough double-checking of prescriptions and dosages.
- Maintained up-to-date knowledge on emerging trends in nursing practice to enhance effectiveness in delivering quality care.
- Assisted physicians in performing diagnostic tests and procedures to facilitate prompt diagnosis and treatment.
- Increased quality of care by participating in ongoing professional development opportunities such as workshops, conferences, and online courses.
- Provided emotional support to patients'' family members during critical incidents, strengthening overall trust in the healthcare team.
- Consistently adhered to strict safety guidelines while administering medications or performing invasive procedures.
- Created an efficient shift handover process which improved continuity of care between nursing shifts.
Education
HHA -
Activa Training Center
Miami, FL02.2025
Medical Assistant -
South Florida Institute of Technology
Miami, FL04.2024
Enfermera -
Universidad De Ciencias Médicas
Cuba12.2016
Skills
- Laundry services
- Bathing assistance
- Meal preparation
- Errands running
- Personal hygiene assistance
- Housekeeping tasks
- Compassionate caregiving
- Toileting support
- Transfer techniques
- Dressing and grooming
- Vital signs monitoring
- Emotional support
- Behavioral management
- Patient advocacy
- Recreational activities
- Nutrition management
- Transportation provision
- Ambulation assistance
- Documentation proficiency
- Cognitive stimulation
- Alzheimer's and dementia care
- Verbal and written communication
- Compassionate care
- End-of-life care
- Patient positioning
- Home safety assessments
- Mobility assistance
- Cultural sensitivity
- Crisis intervention techniques
- Chronic illness management
- Diabetic care
- Catheter care assistance
- Specialized dietary requirements
- Communication
- First aid and CPR
- Infection control practices
- Respiratory care assistance
Certification
-Medical assistant
-HHA
-CPR
-Alzheimer’s disease and Related Disorders
-Assisting with Self-Administration of medications
-Coronavirus Disease 2019
-Domestic violence
-Elder abuse
-HIPPA compilance
-HIV-AIDS
-Infection control
-OSHA
-Patient Rights
-Tuberculosis
Timeline
HHA
High Standard Remarketing
03.2025 - Current
Asistente Medico
Vidamax Medical Center
01.2024 - 04.2024
Asistente Administrativo
Ford Armenteros
06.2023 - 11.2025
Enfermera
Hospital Universitario De Adultos, MCCS
02.2017 - 03.2022
HHA -
Activa Training Center
Medical Assistant -
South Florida Institute of Technology
Enfermera -
Universidad De Ciencias Médicas