Lisandra Mella
Hialeah,FL
Summary
Motivated individual with history of maintaining smooth and efficient operations with highly satisfied customers. Well-organized and proactive with a good grasp of business operations, customer needs, and strong communication. Proficient in excel.
Overview
15
15
years of professional experience
Work History
Accounting Assistant
Arce Accounting Services LC.
8742 NW 110th LN
02.2023 - 05.2024
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Assisted in tax preparation, ensuring accurate and compliant submissions.
- Reduced errors in account reconciliation through meticulous attention to detail and thorough review of transactions.
- Managed accounts payable and receivable, ensuring timely processing of invoices and payments.
Account Manager
Centro Territorial De Transporte CIMEX
Cardenas, Matanzas Cuba
04.2009 - 11.2022
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Negotiated prices, terms of sales and service agreements.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Negotiated contract terms with clients, securing favorable agreements for both parties.
Education
Associate of Science - Accounting
Empresa De Gastronomia
Matanzas, Cuba09.2008
High School Diploma -
I.P.E Antonio Guiteras Holmes
Matanzas, Cuba09.2006
Skills
- Customer Service
- Microsoft Excel
- Journal Entries
- Invoicing and Billing
- Payment Processing
- Professional telephone demeanor
- Scheduling
- Prioritization
Timeline
Accounting Assistant
Arce Accounting Services LC.
02.2023 - 05.2024
Account Manager
Centro Territorial De Transporte CIMEX
04.2009 - 11.2022
Associate of Science - Accounting
Empresa De Gastronomia
High School Diploma -
I.P.E Antonio Guiteras Holmes