Lisandra Mella
Hialeah,FL
Summary
Motivated individual with history of maintaining smooth and efficient operations with highly satisfied customers. Well-organized and proactive with a good grasp of business operations, customer needs, and strong communication. Proficient in excel.
Overview
15
15
years of professional experience
Work History
Accounting Assistant
Arce Accounting Services LC.
02.2023 - 05.2024
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Assisted in tax preparation, ensuring accurate and compliant submissions.
- Reduced errors in account reconciliation through meticulous attention to detail and thorough review of transactions.
- Managed accounts payable and receivable, ensuring timely processing of invoices and payments.
Account Manager
Centro Territorial De Transporte CIMEX
04.2009 - 11.2022
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Negotiated prices, terms of sales and service agreements.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Negotiated contract terms with clients, securing favorable agreements for both parties.
Education
Associate of Science - Accounting
Empresa De Gastronomia
Matanzas, Cuba09.2008
High School Diploma -
I.P.E Antonio Guiteras Holmes
Matanzas, Cuba09.2006
Skills
- Customer Service
- Microsoft Excel
- Journal Entries
- Invoicing and Billing
- Payment Processing
- Professional telephone demeanor
- Scheduling
- Prioritization
Timeline
Accounting Assistant
Arce Accounting Services LC.
02.2023 - 05.2024
Account Manager
Centro Territorial De Transporte CIMEX
04.2009 - 11.2022
Associate of Science - Accounting
Empresa De Gastronomia
High School Diploma -
I.P.E Antonio Guiteras Holmes
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