I am a seasoned professional with over ten years of experience in customer service and a solid track record as a team trainer. Over the past four years, I have effectively trained more than 70 employees across multiple sectors, focusing on skill development and performance enhancement. My experience also extends to quality analysis, where I have spent a year implementing and overseeing rigorous quality control measures. Additionally, I have served as the Deputy Manager Administrator for the Caribbean region, where I honed my administrative and operational skills, overseeing diverse teams and ensuring seamless business operations across multiple countries.
I am known for my responsibility, punctuality, and openness in my approach to work. These qualities enable me to foster strong team dynamics, deliver exceptional customer service, and consistently meet organizational goals. My commitment to excellence drives me to continuously improve and adapt to new challenges, making me a dependable and valuable member of any team.
Designed and developed training materials for new employees in the organization.