Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Generic
LISANDRO JESUS GARCIA

LISANDRO JESUS GARCIA

Santo Domingo

Summary

I am a seasoned professional with over ten years of experience in customer service and a solid track record as a team trainer. Over the past four years, I have effectively trained more than 70 employees across multiple sectors, focusing on skill development and performance enhancement. My experience also extends to quality analysis, where I have spent a year implementing and overseeing rigorous quality control measures. Additionally, I have served as the Deputy Manager Administrator for the Caribbean region, where I honed my administrative and operational skills, overseeing diverse teams and ensuring seamless business operations across multiple countries.

I am known for my responsibility, punctuality, and openness in my approach to work. These qualities enable me to foster strong team dynamics, deliver exceptional customer service, and consistently meet organizational goals. My commitment to excellence drives me to continuously improve and adapt to new challenges, making me a dependable and valuable member of any team.

Overview

15
15
years of professional experience

Work History

Deputy Manager Administrator Caribbean

VFS Dominicana SRL
06.2023 - Current
  • Manage office supplies inventory and placed orders when necessary.
  • Maintained filing system for important documents such as contracts and invoices.
  • Coordinate meetings, conferences, travel arrangements.
  • Develope spreadsheets to track project progress, budgets and other related data.
  • Follow up with customer accounts to resolve unpaid or past due accounts.
  • Check office stock to determine supply levels and maintain inventory.
  • Utilize document management system to organize company files, keeping up-to-date and easily accessible data.
  • Evaluate needs of departments and delegated tasks to optimize overall production.

Trainer

Data Vimenca
03.2010 - 06.2023

Designed and developed training materials for new employees in the organization.

  • Conduct onboarding sessions to orientate new staff members about company policies and procedures.
  • Provide feedback on employee performance based on observed results during training sessions.
  • Create multimedia presentations using PowerPoint, video conferencing tools, and other software applications.

Human Resources Assistant

Televida
01.2009 - 03.2010
  • Maintain accurate records of employee information such as wages, performance reviews, benefits, leaves of absence.

Education

Cyber Security Engineering

Unicaribe
02-2024

English

Unapec
07-2008

High School Diploma -

Colegio Sagrado Corazón De Jesús

Skills

  • Process and procedure development
  • Purchasing and planning
  • Decision-making capabilities
  • Operations Management
  • Employee Performance Evaluations
  • Policy Enforcement
  • Customer rapport
  • Staff Supervision
  • Business Administration
  • Customer Relations

References

  • Jose Ramirez, 809-763-1869
  • Luisa Méndez, 829-308-1003
  • Rosa Vasquez, 809-862-0417

Languages

Spanish
Native/ Bilingual
English
Professional

Timeline

Deputy Manager Administrator Caribbean

VFS Dominicana SRL
06.2023 - Current

Trainer

Data Vimenca
03.2010 - 06.2023

Human Resources Assistant

Televida
01.2009 - 03.2010

Cyber Security Engineering

Unicaribe

English

Unapec

High School Diploma -

Colegio Sagrado Corazón De Jesús
LISANDRO JESUS GARCIA