Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Timeline
AssistantManager

Lisandro Ocampo

Rogers

Summary

Assistant Unit Manager with a proven track record at SSC Services For Education, excelling in team leadership and customer service. Enhanced operational efficiency through streamlined communication and effective scheduling. Skilled in recruiting and mentoring, fostering a culture of growth and engagement while ensuring compliance with safety and quality standards.



Overview

25
25
years of professional experience

Work History

Assistant Manager

SSC Services For Education
07.2011 - Current
  • Led operational teams to enhance service delivery and compliance with the client's standards.
  • Provided ongoing support to new hires during their orientation period, fostering a welcoming atmosphere that encouraged skill-building and growth from day one onward.
  • Handled complaints from client and schools facility directors and immediately took steps for quick resolution and to prevent reoccurrence.
  • Streamlined communication channels between clients and customer, fostering collaboration and problem-solving.
  • Coordinated scheduling and resource allocation to optimize workflow across multiple locations.
  • Developed and maintained standard operating procedures to ensure compliance with policies.
  • Managed inventory and supplies, reducing waste and optimizing resource allocation within the unit.
  • Improved safety procedures to create safe working conditions for workers.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

Machine Operator

Kawneer
06.2000 - 10.2007
  • Operated machinery to meet production targets and maintain quality standards.
  • Monitored equipment performance, identifying issues to minimize downtime and ensure efficient operation.
  • Trained new operators on safety protocols and machine handling procedures, enhancing team competency.
  • Conducted routine maintenance checks on machines, ensuring optimal functionality and reliability.

Education

No Degree - Nursing

NWACC
Bentonville

High School Diploma -

Preparatoria #28
Cocula Guerrero, Mexico.
06-1998

Skills

  • Customer service
  • Team leadership
  • Staff supervision
  • Employee scheduling
  • Recruiting and interviewing
  • Scheduling and planning
  • Recruitment and hiring

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Assistant Manager

SSC Services For Education
07.2011 - Current

Machine Operator

Kawneer
06.2000 - 10.2007

No Degree - Nursing

NWACC

High School Diploma -

Preparatoria #28

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