Lisa R. Delman, M.A.
North Miami Beach,FL
Summary
Empathic Soft Skills Facilitator, Communication Professor, Speaker/Presenter, Author with 17 years in educational field & training development. Passionate about professional development, adult learning facilitation, and transformative learning approach. Focused on others communicating with clarity & purpose. Expertise in communication content delivery, advanced facilitation to corporate executives & college students, and the application of adult learning theory & principles. Focused on individuals & organizations cultivating the wellness mindset through communication training to boost morale, engagement, performance, and satisfaction. Well-qualified and results oriented with a proven ability to perform. Highly polished, dynamic professional promoting integrity, relationship-building skills, & conversational competence.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Contracted Soft Skills Facilitator
Productivity Point LS
01.2022 - Current
- Online facilitation through Zoom to leaders/upper management of companies in Canada & United States
- Variety of assessment & strategies to improve communication
- Courses I facilitate: Advanced Interpersonal Communication, Accountability, Emotional Intelligence, Art of Influencing Others, Conflict Management, Developing Positive Assertiveness, Stress Management, Building Trust
Online Adjunct Professor
Southern New Hamshire University
12.2021 - Current
- Facilitate on Brightspace Platform
- Helping learning adult students succeed
- Extensive academic, career, life experience
- Teach & facilitate · Public Speaking & Presentation Skills, Intro to Mass Communication, Language & Practice of Media Arts, Media Communication & Visual Literacy, Communication with Diverse Audiences
- Encouraged class discussions by building discussions into lessons, actively soliciting input, asking open-ended questions and using techniques to track student participation.
- Grade assignments to provide students with timely academic progress information and feedback.
- Use variety of learning modalities and support materials from Snhu to facilitate learning process and accentuate presentations.
Adjunct Professor of Communication Onsite
Barry University
09.2019 - Current
- Work on Canvas Platform
- Fundamentals of Speech: Speech Process, how communication impacts social justice, ethically supporting ideas with credible sources, superior speech components, organizational strategy, enhanced communication skills with self & others.
- Evaluate and revise lesson plans and course content to achieve student-centered learning.
- Encourage class discussions by building discussions into lessons, actively soliciting input, asking open-ended questions and using techniques to track student participation.
- Grade quizzes, tests, homework, and projects to provide students with timely academic progress information and feedback.
- Used variety of learning modalities and support materials to facilitate learning process and accentuate presentations.
Online Adjunct Professor
AIU
03.2016 - Current
- Encourage class discussions by building discussions into lessons, actively soliciting input, asking open-ended questions and using techniques to track student participation.
- Grade assignments to provide students with timely academic progress information and feedback.
- Used variety of learning modalities and support materials to facilitate learning process.
- Adaptive Learning Platform, Intellipath & Muse
- Teach University 109, identifying different facets of Interpersonal Communication
BCEX Initiative P/T Coordinator/Assistant Director
Broward College
09.2017 - 01.2019
- Helped create ecosystem, coordinating with committees & Professors
- Teaching professors & students in value creation process & entrepreneurship curriculum & mindset.
- Developed & taught “My Why” curriculum in clarity, understanding and self-awareness of purpose.
- Testing initiatives co-curricular activities on Central Campus
Associate/Adjunct Professor Onsite
University Of Phoenix
12.2006 - 01.2018
- Evaluated and revised lesson plans and course content to achieve student-centered learning.
- Encouraged class discussions by building discussions into lessons, actively soliciting input, asking open-ended questions and using techniques to track student participation.
- Graded assignments to provide students with timely academic progress information and feedback.
- Used variety of learning modalities and support materials to facilitate learning process and accentuate presentations.
- Specialized in General Studies: Success Strategies, Academic Writing, Creative Writing, Public Speaking, Business Communication, Critical Thinking, Pop Culture, Cultural Diversity
Manager
Diamond Crystal Specialty Foods
04.1990 - 04.2005
- Pioneered innovative healthcare product launch in market place to nursing homes and hospitals.
- Initiated and spearheaded all marketing programs, promotions, and sales, new product launches, sales trainings, pricing, formulated strategies, and distributor relationships.
- Developed national healthcare programs for Marriott, Tenet, Premier, and Beverly Enterprises in South Florida resulting in national contracts
- Hired and supervised territory manager
- Responsible for growth and profitability, drove revenues from $200,000 to $5 million, Top 5% sales producer in company
Education
Master of Arts - Organizational Design & Effectiveness
Fielding University
Santa Barbara, United States06.1998
Bachelor of Arts - Advertising/Minor in Speech
University of Florida
Gainesville, Florida06.1986
Skills
- Intuitive People Skills
- High Emotional Intelligence
- Dialogue/Facilitation Engagement Skills
- Advanced Verbal & Written Communication Skills
- Presentation & Speaking Skillset
- Creative instruction styles, techniques, role playing
- Problem Solving & Resilience Skills
- Group Process & Team Building
- Entrepreneurial Mindset
- Adult learning theories
- Conversational Competence
- Inspiring others to Be their Best
Certification
HeartMath Resilience Advantage Certification - (Topics of vitality, stress, motivation, decision making, relationships, health/well being)
Emotional Intelligence Master Class by Positive Psychology (6 Pillars of Emotional Intelligence
Accomplishments
Publications/Media
- Penguin Group, Published Author New York, NY
- Dear Mom, I’ve Always Wanted You to Know...Daughters Share Letters from the Heart
- International Letters from the Heart Project
- Media Savvy, National Media Attention from radio, newspapers, magazines. A partial list includes the Hallmark Channel, Leeza Gibbons Show, Ask Heloise Show, Telemundo, NBC TV affiliate, Womens World, Miami Herald, Palm Beach Post, Catholic Explorer, NY Daily News, and National Examiner, Balance Magazine
Other Achievements
- ·March 2013 Faculty of the Month University of Phoenix South Florida
- Masters Award University of Phoenix June 2011 Excellent instruction in the classroom and educational leadership
- Entrepreneurship: Healthcare Account Executive - Foodservice Healthcare Industry - Drove revenues from $200,000 - $5 million, top 5%
Timeline
Contracted Soft Skills Facilitator
Productivity Point LS
01.2022 - Current
Online Adjunct Professor
Southern New Hamshire University
12.2021 - Current
Adjunct Professor of Communication Onsite
Barry University
09.2019 - Current
BCEX Initiative P/T Coordinator/Assistant Director
Broward College
09.2017 - 01.2019
Online Adjunct Professor
AIU
03.2016 - Current
Associate/Adjunct Professor Onsite
University Of Phoenix
12.2006 - 01.2018
Manager
Diamond Crystal Specialty Foods
04.1990 - 04.2005
Master of Arts - Organizational Design & Effectiveness
Fielding University
Bachelor of Arts - Advertising/Minor in Speech
University of Florida