Lisa R.A. Lecointe
Batavia,N.Y.
Summary
Administrative professional with extensive experience at SUNY Genesee Community College, recognized for managing sensitive materials and improving operational efficiency. Demonstrated ability to enhance productivity through effective office management, scheduling, and document preparation. Strong communication skills and adaptability contribute to success in diverse environments. Committed to maintaining confidentiality and professionalism in all interactions.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Secretary - Dean of Students
SUNY Genesee Community College
Batavia, NY
05.2022 - Current
- Serve as personal secretary to Dean of Students, composing letters in response to inquiries.
- Manage confidential aspects of administrator's work, processing evaluative reports and disciplinary proceedings.
- Welcome visitors professionally and directed them to appropriate personnel or offices.
- Maintain filing systems for confidential documents, ensuring organized retrieval of information.
Retail Banker III
Woodforest National Bank
Batavia, NY
08.2018 - 04.2022
- Maintained current knowledge of bank policies to effectively address customer inquiries.
- Adhered to stringent security protocols to protect customer information confidentiality.
- Operated teller’s window, including ordering, verifying, and distributing cash.
- Resolved customer complaints promptly while upholding professionalism.
Data Quality Specialist; Scheduler
The Wellsville Group dba Ashley Furniture Homestore
Batavia, NY
08.2013 - 05.2017
- Reviewed delivery documentation to identify discrepancies.
- Billed deliveries and showroom merchandise pickups efficiently.
- Scanned and indexed delivery accounts for streamlined access.
- Scheduled merchandise deliveries to optimize logistics.
- Tracked delayed products for timely delivery and showroom pickups.
Education
Bachelor of Arts - English and Sociology
Mount Holyoke College
South Hadley, MA05-1998
High School Diploma -
The Taft School
Watertown, CT05-1994
Skills
- MS Office Suite
- Administrative support
- Time management
- Reception duties
- Sensitive material handling
Languages
French, Proficient
Accomplishments
- A Better Chance Scholar
Certification
- Supervisor Certification
- SafeZone Training
Timeline
Secretary - Dean of Students
SUNY Genesee Community College
05.2022 - Current
Retail Banker III
Woodforest National Bank
08.2018 - 04.2022
Data Quality Specialist; Scheduler
The Wellsville Group dba Ashley Furniture Homestore
08.2013 - 05.2017
Bachelor of Arts - English and Sociology
Mount Holyoke College
High School Diploma -
The Taft School
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