(LISA) SOUPHAPHONE SINGRATHSOMBOUN
CANAL WINCHESTER,OH
Summary
Well-qualified Quality Control Inspector proficient in documentation, reporting and compliance standards. Meticulous and methodical professional with a deep understanding of manufacturing and production operations. High-performing professional with extensive experience in industry. Skilled in testing, sorting and sampling products with working knowledge of safety codes. Reliable and efficient with equipment and software programs. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
25
25
years of professional experience
Work History
Quality Control Inspector
SHISEIDO
01.2019 - Current
- Support department and organizational goals and objectives.
- Perform required inspections and releases for contract manufactures and ADC Assembly through CM visits,pre-delivery samples(PDS), or receipt of incoming shipments.
- Use statistical sampling tools such as ISO 2859, ANSI/ASQ Z1.4 or per company's SOP's.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Inspected incoming and outgoing materials for accuracy and quality.
- Evaluated components and final products against quality standards and manufacturing specifications.
- Trained and mentored junior inspection staff and interns to apply best practices and comply with quality control guidelines and regulations.
- Collaborated with production teams to identify root causes of quality issues, leading to significant improvements in product reliability.
- Checked color, shape, texture and grade of products and materials against established templates, charts, and samples.
- Comply with all safety procedures and look out for you co-workers
Quality Auditor
SHISEIDO
08.2016 - 01.2019
- Ensure the standard of excellence are maintained during the production and shipping of products
- Responsible for rejecting, containing and tagging all nonconforming products
- Review current practices and procedures and provide suggestions for improvement of quality
- Conduct random inspections in various departments to ensure employees at all levels are enforcing the quality standards of the organization
- Create daily quality requirements of product handling and inform various departments to ensure the daily standards are communicated and met throughout their teams.
Inventory Technician
EXPRESS SCRIPTS
03.2000 - 11.2015
- Manage and supply the inventory process for the pharmaceutical warehouse
- Inspect incoming shipments of medical and pharmaceutical supplies for quality control
- Maintain a clean receiving environment for medication and medical supplies
- Receive and unload truck shipments and restock supplies.
Customer Service Representative
EXPRESS SCRIPTS
01.2004 - 01.2009
- Served as the primary contact between physician offices and outside parties
- Contact doctor offices and hospitals for clarification on prescription medications
- Transcribe progress notes and pertinent information in the appropriate patient medical records
- Collect and document copays and outstanding balances from patients
- Schedule consultations for patients in accordance with pharmaceutical guidelines.
Support Technician
EXPRESS SCRIPTS
01.2000 - 01.2004
- Identify and confirm pharmaceutical drug names, classes, and code for packaging
- Picked and packed individual patient prescriptions requests through mail order
- Processed bulk sales of prescription medications and supplies for business clients.
Education
WALNUT RIDGE HS
COLUMBUS, OH01.2000
Skills
- Quality Control
- Visual Inspection
- Product Inspection
- Visual inspections
- Materials Testing
- Quality Control Planning
- Inspection procedures
- Defect Identification
- Inspection documentation
- Quality processes
- Packaging Inspection
- Safety Procedures
- Training and mentorship
- Inspection protocols
- Safety Protocols
- Sampling procedures
- Color Matching
- ISO Standards
- Attention to Detail
- Critical Thinking
- Sample Testing
- Inspection and Testing Reports
- Item Sorting
- Defect Removal
- Decision-Making
- Kaizen and Kanban
Professionalreferences
- Stephen Petric, Baylor Health Care System - Manager of Patient Access, stephen.petric@baylorhealth.edu, (440) 488-0283
- Victoria Luanglath, OSU Wexner Medical Center – Lead Pharmacy Technician, victoria.luanglath@osumc.edu, (614) 806-0949
Timeline
Quality Control Inspector
SHISEIDO
01.2019 - Current
Quality Auditor
SHISEIDO
08.2016 - 01.2019
Customer Service Representative
EXPRESS SCRIPTS
01.2004 - 01.2009
Inventory Technician
EXPRESS SCRIPTS
03.2000 - 11.2015
Support Technician
EXPRESS SCRIPTS
01.2000 - 01.2004
WALNUT RIDGE HS
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