Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Lisa Thai Nguyen

Sacramento,CA

Summary

Creates and implements successful sales and marketing strategies regardless of scale and budget. Excels at maximizing profits within limited budgets. Performs market research, develops strategic reports and organizes and promotes successful marketing campaigns. Aggressively pursues new sales leads resulting in high sales close rate. Understands importance of working with customers and other executives, as well as keeping staff informed and motivated.

Overview

17
17
years of professional experience

Work History

Sales Executive

Elite Garage Door
01.2022 - Current
  • Achieved sales goals and service targets by cultivating and securing new customer relationships;
  • Coordinated with vendors and suppliers to facilitate timely payments;
  • Leveraged data and analytics to make informed decisions and drive business improvements;
  • Assisted in organizing and overseeing installations to drive operational excellence;
  • Successfully managed budgets and allocated resources to maximize productivity and profitability;
  • Evaluated costs against expected market price points and set structures to achieve profit targets.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.

Senior Administrative Assistant

WSP
03.2018 - 10.2020
  • Wrote Business Services Procedure handbook used by both WSP and California High Speed Rail Authority;
  • Supported Director in daily administrative needs for Board members and Executives;
  • Assisted and coordinated with onboarding/offboarding staff members;
  • Responsible for organizing meeting materials: drafting agenda items, recording minutes, and take attendance;
  • Managed tracking systems for incoming and outgoing correspondences, request reports;
  • Analyze and transcribe environmental documents from various Excel spreadsheets upload them onto SharePoint
  • Reviews, approves, and orders supply requests for entire program;
  • Effectively communicated program features, created badge access to new hires;
  • Prepared reports for Business Services expenditures and supply chain management;
  • Prepared and distributed team-based communications to foster collaboration and enhance team morale.
  • Provided input to team lead regarding areas for process and procedural improvement.

Lead Insurance Agent

World Financial Group
01.2015 - 03.2018
  • Researched, analyzed, and made recommendations on administrative and management procedures;
  • Scheduled guest speakers and hosted team meetings to educate and boost employee morale;
  • Assisted and coordinated with onboarding/offboarding staff members;
  • Built relationships with clients using active listening and issue resolution to provide excellent service.
  • Created presentations for clients and Executive staff to assist with sales campaigns;
  • Finalized sales and collected necessary deposits;
  • Analyzed risk factors to recommend appropriate coverage levels.
  • Researched and identified potential new markets.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas;
  • Created sources for continuous client referrals within community and with businesses using extensive networking skills.

Administrative Assistant

Wells Fargo
08.2011 - 11.2014
  • Supported Regional Director in daily administrative tasks such as calendaring, expense reports, event planning, drafting meeting agendas, took messages and mail correspondences;
  • Supervised newly appointed staff members systematically and efficiently to ensure successful integration into role;
  • Provided training to newly appointed staff members in areas of bank reconciliation, billing and invoicing to ensure compliance with company policy;
  • Analyzed and researched information on annual fiscal financial reports;
  • Tracked expenditures of staff and monitor allocations and submit to senior management;
  • Utilized Excel in handling basic operations of large development organizations, compiled reports in presentation formats, and supported in administrative activities;
  • Built excellent rapport with clients/customers, stakeholders, and executives from diverse backgrounds.

High School Tutor and Mentor

Hiram Johnson High School
01.2011 - 06.2011
  • Tutored 30+ students per class in Math and English from Freshman to Senior level;
  • Assisted over 300 students on college planning and career initiatives;
  • Created flyers, posters, and brochures production for after school events and workshops using Photoshop;
  • Succeeded in helping students raise their grades average of 85%;
  • Enabled underachieving students to reach target attainment levels by providing individualized coaching and activities;
  • Oversaw career and job fairs to connect students with area schools and employers.
  • Taught classes and presented self-help or information sessions on subjects related to education and career planning.

Brand Representative

Saccani Distribution
04.2007 - 01.2011
  • Created accurate reports for payroll hours and materials used;
  • Provided excellent customer service with extensive knowledge of designated product of season;
  • In-charge of detailed inventory of assets, including different types of beverages in warehouse;
  • Provided analysis and recommendations to customers, produce manager and senior manager regarding product quality, value and style;
  • Received promotion, then trained and supervised junior employees;
  • Approached strangers and interacted in natural conversation with goal of developing brand loyalty;
  • Worked with team to achieve sales goals for products;
  • Collaborated with marketing team to create and implement promotional campaigns;
  • Conducted consumer surveys and analyzed purchasing trends.

Education

Masters of Public Administration -

University of Pacific, McGeorge School of Law
Sacramento, CA

Bachelor of Science - Family and Consumer Science

California State University of Sacramento
Sacramento, CA
05.2015

Skills

  • Over 10 years of experience providing efficient administrative support in various capacities
  • Maintains excellent research, organization, time-management and ability to meet deadlines; and problem/resolution skills
  • Ability to treat confidential information with appropriate discretion and tact
  • Experienced in Oracle, Excel, Word, PowerPoint, Outlook, Brivo, Aconex, SharePoint, Adobe Acrobat
  • Government Relations
  • Vendor Contracts
  • Strategic Planning
  • Organizational Development

Languages

Vietnamese
Native or Bilingual

Timeline

Sales Executive

Elite Garage Door
01.2022 - Current

Senior Administrative Assistant

WSP
03.2018 - 10.2020

Lead Insurance Agent

World Financial Group
01.2015 - 03.2018

Administrative Assistant

Wells Fargo
08.2011 - 11.2014

High School Tutor and Mentor

Hiram Johnson High School
01.2011 - 06.2011

Brand Representative

Saccani Distribution
04.2007 - 01.2011

Masters of Public Administration -

University of Pacific, McGeorge School of Law

Bachelor of Science - Family and Consumer Science

California State University of Sacramento

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Lisa Thai Nguyen