Lisbelys Martinez
Homestead,FL
Summary
Dynamic professional recognized for exceptional attention to detail and outstanding customer satisfaction. Skilled in cleaning services and effective communication, I excel in enhancing client experiences and fostering strong relationships, ensuring efficient operations and a welcoming environment. Adaptable and dependable, I thrive under pressure.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Recent graduate with foundational knowledge in Area of study and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.
Overview
1
1
Certification
Work History
Cleaning Services
Lisbelys Cleaning Services
Miami Fl
- Enhanced customer satisfaction by providing thorough window cleaning services for residential and commercial
- Demonstrated attention to detail while performing thorough cleaning services for optimal client satisfaction.
- Cultivated strong professional relationships with clients by communicating clearly about their needs and preferences regarding cleaning services
Office Clerk
Indian Boutique
Miami Fl
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Maintained organized files and stocked supplies to support team needs .
- Managed incoming calls and correspondence professionally, ensuring timely responses to clients and colleagues alike.
- Upheld strict confidentiality standards when handling sensitive client or company information in both digital formats .
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff
Retail Sales Associate
Paris Wholesale
Miami Fl
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and accurately processing shipments, and restocking merchandise as needed.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits
Education
High School Diploma -
Excel High School (online)
Plymouth MinnesotaLaw-enforcement Officer
The College of The Florida Keys
Key Largo, FL09.2024
Dental Assistant
Florida Career College
Miami FL06.2022
Skills
- Cleaning services
- Health education services
- Family planning services
- Ultrasonic cleaning
- Clinical services oversight
- Health services
- Problem-solving
- Attention to detail
- Critical thinking
- Organizational skills
- Calm under pressure
- Active listening
- Organization and time management
- Teamwork and collaboration
- Time management
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Excellent communication
- Social services
Certification
Cardiopulmonary resuscitation C.P.R
National Incident management system F.E.MA
Dental Radiology Certification
Languages
English
Full Professional
Spanish
Professional Working
Personal Information
Work History
2017, 2016, 2018, 2017, 2024, 2018
Timeline
High School Diploma -
Excel High School (online)
Law-enforcement Officer
The College of The Florida Keys
Dental Assistant
Florida Career College
Cleaning Services
Lisbelys Cleaning Services
Office Clerk
Indian Boutique
Retail Sales Associate
Paris Wholesale