Lisberis Mota
1177 East 98th Street, Apt 1E Brooklyn
Summary
Experienced in Costumer Services adept at completing projects with confidence and skill. History of performing well under pressure and accomplishing successive assignments with high accuracy. Experienced in fast-paced environments and adapts well to changing situations. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Matrix Aviation Services
08.2022 - Current
- Sell tickets and ensure cabin accommodations.
- Perform computer and paperwork tasks.
- Assist guests with travel needs (e.g., answering inquiries, ticketing, checking-in passengers, and boarding flights) in a fast-paced environment.
- Perform boarding and gate duties (e.g., checking flight tickets, assisting and directing passengers, making announcements, checking aircraft, and confirming cabin security).
- Process and secure passenger luggage.
Meat Associate
Shoprite Store
04.2021 - 08.2024
- Restocked products based on available inventories and customer demands
- Maintained excellent levels of food safety by frequently checking product dates and temperatures
- Completed inventory counts, reordered stock and removed expired items from supply
- Attending to customer specifications and answered questions about specialty products
- Pricing orders daily by correctly wrapping, weighing and labeling cuts
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction
HHA
HCS Home Care
10.2019 - 05.2022
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions
- Traveled to clients' homes to complete healthcare services and promote continuity of care
- Provided mobility assistance such as walking and regular exercising
- Completed entries in log books, journals and care plans to accurately document and report patient progress
- Followed nutritional plans to prepare optimal meals
- Developed rapport to create safe and trusting environment for care
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor
Clothing Sales Associate
Noamex
01.2020 - 04.2020
- Created stunning displays to capture customer attention and increase sales
- Encouraged customers to find accessories and other upsell items to complete ensembles
- Stocked merchandise, clearly labeling items, and arranging according to size or color
- Listened to customer needs and desires to identify and recommend optimal products
- Greeted customers, helped locate merchandise and suggested suitable options
- Answered customer questions about products and services, helped locate merchandise and promoted key items
Education
Associate of Applied Science - Business Administration And Management
Kingsborough Community College of The City University of New York
Brooklyn, NY06.2023
Skills
- Customer Needs Assessments
- Adaptability and Flexibility
- Dependable and Cooperative
- Teamwork and Collaboration
- Customer Relationships
- Data Entry
- Consultative Sales
- Computer Proficiency
Certification
- Associate Degree Certificate
- Sabre Certificate
- GoNow Certificate
- School Bus Attendant Certificate
- HHA - Certified Home Health Aide
- First Aid/CPR
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Customer Service Representative
Matrix Aviation Services
08.2022 - Current
Meat Associate
Shoprite Store
04.2021 - 08.2024
Clothing Sales Associate
Noamex
01.2020 - 04.2020
HHA
HCS Home Care
10.2019 - 05.2022
Associate of Applied Science - Business Administration And Management
Kingsborough Community College of The City University of New York
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