ALEXIS ROSA
Los Angeles,CA
Summary
Results-driven Human Resources Coordinator, assists HR team with worker's compensation, onboarding, record-keeping, employee benefits, and other HR-related duties. Expertise in HRIS management, policy implementation, and conflict resolution. Strategic planner that attracts, develops, and engages to retain a strong and diverse workforce talent.
Overview
4
4
years of professional experience
Work History
Human Resource Coordinator
St. John's Community Health
01.2024 - Current
- Served as primary point of contact for employee benefits inquiries, resolving issues promptly and accurately.
- Organized and facilitated annual open enrollment events, educating 500+ employees on benefit options and promoting informed decision making.
- Successfully managed and supported 40+ workers' compensation claims, ensuring timely processing and employee support.
- Extracted, analyzed, and synthesized HR data from various sources, contributing to monthly and quarterly HR reports used for strategic decision-making.
- Updated and maintained employee records for over 1000 employees in the HR database following changes in employment status.
- Acted as a key liaison between employees and payroll department, resolving an average of 10 payroll issues per week and ensuring accurate and timely processing.
- Facilitated engaging orientation sessions for new employees, onboarding 40+ new hires monthly and ensuring comprehensive understanding of company culture, policies, and procedures.
Human Resource Assistant
St. John's Community Health
08.2023 - 12.2023
- Efficiently managed personnel files, maintaining confidentiality and ensuring records were 100% up-to-date and organized.
- Assisted in payroll processing for a workforce of 1000+ employees, ensuring accurate and timely delivery of paychecks semi-monthly.
- Administered Worker's Compensation paperwork for 20+ cases under supervisor guidance, ensuring compliance with regulatory requirements and timely processing.
- Managed voluntary termination processes, ensuring smooth transitions and compliance with company policies.
- Conducted new hire orientation for over 40 employees a month to verify completion of appropriate paperwork, recording information on human resources database.
Program Leader
ARC
03.2022 - 08.2023
- Analyzed weekly tracking methods to gage OT, sales goals, and customer service levels
- Implemented training programs for 75 plus employees throughout district according to employee and company needs
- Created credit card guidelines to help company expand applications by 50%
- Hosted 3 regional zoom meetings to increase credit card applications and sales
- Coordinated receipt of incoming materials and verified accuracy of items weekly received to identify discrepancies.
Intern
LEADERSHIP COUNCIL OF JUSTICE AND ACCOUNTABILITY
09.2022 - 06.2023
- Provided academic support by working with over 70 students a day through homework help and learning activities
- Set and enhanced program schedules to meet expected demands, boosting student attendance by 20%
- Achieved budgetary targets by examining monthly expenses and resource utilization to strengthen revenue streams
- Determined allocations of funds for staff, equipment and authorized purchases monthly
- Trained, supervised and evaluated nine onboarding employees to encourage professional skill development.
Sales and Service Manager
SEPHORA
06.2020 - 09.2021
- Trained over 15 new cashiers to increase speed of onboarding
- Communicated with management to develop over 10 employee improvement strategies to encourage performance
- Created five staff teams based on employee strengths and made adjustments to promote overall productivity
- Tracked company inventories weekly, moved excess stock daily and arranged products to improve sales
- Performed merchandising and signage updates during weekly and seasonal promotional changes.
Education
BACHELORS DEGREE: PUBLIC AFFAIRS -
University of California, Los Angeles (UCLA)
Los Angeles, CA06.2023
ASSOCIATE DEGREE: SOCIAL & POLITICAL SCIENCE -
Ohlone College
Fremont, CA05.2021
HIGH SCHOOL DIPLOMA -
Washington High School
Fremont, CA06.2019
Skills
- Computer: Proficient in Microsoft Suite and Google Drive
- Graphic Design: Canva
- HRIS: ADP
- Data Analysis
- Records Management
- Compliance
- Knowledge in Worker's Compensation
- Benefits Administration
- Project Management
- Team Leadership
- Language: Spanish
Timeline
Human Resource Coordinator
St. John's Community Health
01.2024 - Current
Human Resource Assistant
St. John's Community Health
08.2023 - 12.2023
Intern
LEADERSHIP COUNCIL OF JUSTICE AND ACCOUNTABILITY
09.2022 - 06.2023
Program Leader
ARC
03.2022 - 08.2023
Sales and Service Manager
SEPHORA
06.2020 - 09.2021
BACHELORS DEGREE: PUBLIC AFFAIRS -
University of California, Los Angeles (UCLA)
ASSOCIATE DEGREE: SOCIAL & POLITICAL SCIENCE -
Ohlone College
HIGH SCHOOL DIPLOMA -
Washington High School
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