Summary
Overview
Work History
Education
Skills
Software
Timeline
Generic

Lisbeth Cardenas

Business Administrator & Projects Specialist

Summary

Professional office support specialist with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.

Overview

6
6
years of professional experience
1
1
Language

Work History

Tax Analyst

Amrize
06.2025 - Current
  • Communicated complex tax issues and terminology with others by explaining in easily-understood terms.
  • Researched tax issues and stayed current on all federal and state tax laws.
  • Conducted internal reviews of financial statements, identifying errors or inconsistencies that could impact overall tax liability calculations.
  • Participated in creation of tax footnotes for public tax filings to improve corporate transparency and credibility.

Contractor Administrative Assistant

Upwork.com
02.2025 - 06.2025

Managed invoices, payments and deposits, maintaining accurate expenditure records.


I've worked as SaaS Integrations Clerk with a bookkeeping team. This role was vital for managing and optimizing software-as-a-service (SaaS) integrations and third-party connections that enhance their bookkeeping processes. I had a strong background in data integrations, proactive in bringing new solutions to the table, and be comfortable with a variety of SaaS platforms.


Work closely with platforms like Square, Stripe, Saasant Transaction Importer, ensuring seamless integration and optimal use.

Tax Analyst

Holcrest
06.2022 - 05.2025
  • Communicated complex tax issues and terminology with others by explaining in easily-understood terms.
  • Researched tax issues and stayed current on all federal and state tax laws.
  • Conducted internal reviews of financial statements, identifying errors or inconsistencies that could impact overall tax liability calculations.
  • Participated in creation of tax footnotes for public tax filings to improve corporate transparency and credibility.

Dispute Resolution Specialist

Holcrest
03.2021 - 05.2022
  • Used sound judgment and available resources to make well-informed decisions for case approval or denial.
  • Kept up to date on industry information, system changes, network rules and compliance issues.
  • Analyzed, researched and resolved payment claims within required timeframes.
  • Enhanced customer satisfaction by promptly addressing concerns and providing clear explanations for dispute outcomes.

Disputes Analyst Lead

Holcrest
03.2019 - 02.2022


  • Adhered to department processes, procedures and goal expectations for case investigations.
  • Facilitated open lines of communication between team members, fostering a collaborative work environment conducive to problemsolving.
  • Reduced operational costs for the department by optimizing resource allocation and prioritizing high-impact disputes.

Education

MBA - Project Management

Corporación Universitaria Minuto De Dios
Medellin, Colombia
05.2001 -

BBA - Business Administration

Colegio Mayor De Antioquia
Medellin, Colombia
05.2001 -

Skills

    Office administration

    File management

    Invoice processing

    Scheduling appointments

    Computer skills

    Problem-solving

    Data entry

    Administrative support

Software

Quickbooks

Excel

Zendesk

Jira/Trello

Asana

Timeline

Tax Analyst

Amrize
06.2025 - Current

Contractor Administrative Assistant

Upwork.com
02.2025 - 06.2025

Tax Analyst

Holcrest
06.2022 - 05.2025

Dispute Resolution Specialist

Holcrest
03.2021 - 05.2022

Disputes Analyst Lead

Holcrest
03.2019 - 02.2022

MBA - Project Management

Corporación Universitaria Minuto De Dios
05.2001 -

BBA - Business Administration

Colegio Mayor De Antioquia
05.2001 -
Lisbeth CardenasBusiness Administrator & Projects Specialist
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