Qualified professional with 15 years of professional experience in higher education teaching and reserching. Pragmatic and willing to learn, highly focused, like to work in a team. Well developed social, communicative and computer skills.
Overview
13
13
years of professional experience
Work History
Cashier
San Marcos Restaurant
06.2022 - Current
Greeted customers entering store and responded promptly to customer needs.
Built relationships with customers to encourage repeat business.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Helped customers complete purchases, locate items, and join reward programs.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Stocked, tagged and displayed merchandise as required.
Assisted customers with returns, refunds and resolving transaction issues.
Worked closely with shift manager to solve problems and handle customer concerns.
Operated cash register to record transactions accurately and efficiently.
Learned duties for various positions and provided backup at key times.
Used POS system to enter orders, process payments and issue receipts.
Processed refunds and exchanges in accordance with company policy.
Professor-Researcher of Economics
Oriente University
09.2010 - 03.2022
Trained Professor(2010-2013):
Subjects: Business Management (64 hrs/semester).
Instructor Professor(2013-2017):
Curricular Subjects: Strategical Planning(45 hrs/semester); Nacional Planning(64 hrs/semester); Business Management (64 hrs/semester); Advanced techniques of Negotiation(30 hrs/semester)
Curricular Subjects: Methodology of scientific research for mixed science(40hrs/semester); Strategical Entrepreneurial Planning(45 hrs/semester); Bussines Management (64 hrs/semester); Advanced techniques of Negociation(45 hrs/semester).
Elective and free credits subjects: Bussines Ethics(30 hrs/semester); Managment of Tourism Enterprises(30 hrs/semester)
Projects and results:
National: Efficiency, competitiveness and business quality.
-Supervised Investigations and tutoring guidelines:
Local Development Plan for fisherman communities in Santiago de Cuba bay.
Scientific model for the application of a holistic enviromental performance program in national companies under ISO 14000.
International: Training in bussines management skills in collaboration with the institute of Marketing Techniques of Bordeaux Montaigne University for french students with spanish as a second language.
Other responsabilities:
Instructor professor for academic tutoring and consulting.(2010-2015, 2020-2021)
Headmaster of the academic discipline of Bussines competitivenes.(2019-2022).
Headmaster of the academic discipline of National Economy Planning.(2016-2017).
Head of the departament of Economics career at the Oriente University, managing three programs: Economics major, Master in business management and Ph.D in Economics Science.
Education
MBA -
Oriente University
Santiago De Cuba, Cuba.
07.2014
BBA - Business Economics
Oriente University
Santiago De Cuba, Cuba
07.2010
Skills
Assertive communication skills
Active listening
Critical Thinking
Team work
Complex Problem-Solving
Adaptability
Computer skills
Timeline
Cashier
San Marcos Restaurant
06.2022 - Current
Professor-Researcher of Economics
Oriente University
09.2010 - 03.2022
MBA -
Oriente University
BBA - Business Economics
Oriente University
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