Angely Garcia Rosario

A sales manager is responsible for leading and overseeing a sales team, developing sales strategies, setting goals, coaching sales representatives, managing budgets, analyzing sales data, and ensuring the team consistently meets or exceeds sales targets, all while driving overall sales growth for the company.

Responsibilities

• Greeting customers and helping them find products.
• Processing payments and returns.
• Operating a cash register or point-of-sale system.
• Restocking shelves.
• Answering customer questions about products, services, and store policies.
• Recommending products and upcoming events.
• Ensuring customer satisfaction.

Skills

• Customer service: Knowing how to listen, anticipate questions, and solve problems.
• Communication: Being able to communicate effectively with customers.
• Teamwork: Being able to work well with others.
• Problem-solving: Being able to identify and resolve issues.
• Inventory management: Being able to manage inventory and stock displays.
• Time management: Being able to manage your time efficiently.

A casino dealer runs games such as blackjack, roulette, and craps for casino patrons.

• Blackjack, Spanish, Baccarat, poker.

Skills

• Highlight your ability to count cards, chips, and money quickly and accurately.
• Emphasize your customer service skills, such as being friendly and professional.
• Demonstrate your ability to maintain a positive, engaging demeanor.

• Assisted in creating a full-time, dedicated sales training guru
• Created a new customer database by entering customer information into a database
• Created an Excel spreadsheet to track the revenue generated from the company's website
• Created an Excel spreadsheet to track the customer service team performance
• Compiled a comprehensive list of financial and personal information about clients, such as medical history, income and expenses, and family relationships
• Communicated with customers daily, provided friendly and courteous service, and answered questions
• Ensured all customers were greeted with a warm, friendly smile
• Notified management when they failed to maintain adequate documentation of outsourced services, resulting in a [100]% increase in outsourcing contracts
• Maintained extensive knowledge of merchandise new and non-traditional product lines
• Wrote weekly reports for each store for the store manager and reported performance to management
• Created a new financial forecast model with multiple years of accuracy

• Created a complete parts inventory of the warehouse to ensure parts are always available
• Maintained the operation of a forklift, removed and replaced palletized inventory items, and stored and retrieved material
• Maintained equipment logs to ensure all repair work is accurately recorded
• Installed and removed service components from equipment in the warehouse and on pallets in an average of [2]hour

• Prepared documents and reports to ensure that all necessary information was included in the patient's records
• Designed and implemented a new patient access system, resulting in an improvement in patient access time
• Performed statistical analyses for projects and reports related to potentially sensitive information loss, such as business strategies and clients
• Expanded career opportunities for job seekers and trained, coached, and mentored new employees per month
• Performed relationship-building activities with clients to increase customer retention rate by 85%
• Managed a staff of [25] people, including the hiring, training, and management of new employees
• Performed preventive maintenance on Industries
• Trained [15] new employees in office procedures, job descriptions and job expectations
• Created a complete parts inventory of the warehouse to ensure parts are always available
• Maintained a track record of excellent customer service, resolved customer issues to satisfaction, and reduced the complaint rate by [85]%
• Maintained effective, friendly interpersonal skills, receiving top ratings for [11] consecutive months
• Resolved claims disputes, requests for clarification, and appeals in an efficient and timely manner
• Implemented a new disciplinary process, resulting in a [10]% reduction in use-of-force incidents and increased morale
• Trained new financial analysts and managers
• Resolved over any monetary issues or client issues with administration department claims

• Handled customer inquiries, answered questions, and resolved problems in a timely manner
• Performed sales analytics and provided recommendations that increased sales
• Produced and assembled units in a factory product line
• Wrote and edited a high-quality, -word report in hours managing and controlling amount of merchandise going out transporting to shipping Department
• Keeping inventory track and monitoring retuning