Summary
Overview
Work History
Education
Skills
Languages
Timeline
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LISBETH M. VÁSQUEZ

Porter

Summary

Persistent leader eager to lead and grow organizations. Skilled in strategic planning, problem-solving, and communication with good understanding of business principles, project management and team leadership. Collaborative with relentless work ethic.

Overview

20
20
years of professional experience

Work History

Chief Financial Officer (CFO)

FMK Auto Repair
01.2020 - Current
  • Manage accounts receivable and accounts payable
  • Prepare and submit financial statements in compliance with company policies and legal requirements
  • Oversee period-end financial activities to ensure accurate financial reporting
  • Develop financial plans and borrowing strategies to support business operations
  • Process payroll and maintain employee compensation records

Customer Service & Vacation Specialist

Bluegreen Vacations
06.2016 - 03.2018
  • Assisted customers in planning vacations and provided high-quality customer service
  • Educated owners on the vacation system and account management
  • Guided customers in navigating the company's website and booking platform
  • Arranged payment plans and processed payments
  • Created and managed customer support cases for further assistance

Auditor of Records

Republic Airways
12.2012 - 11.2013
  • Reviewed and audited aircraft log sheets, maintenance records, and deferred repairs for accuracy and compliance
  • Entered data into the company's aircraft tracking system
  • Maintained accurate records of aircraft inspections and time-controlled components
  • Ensured proper documentation for component removals and installations

Tier 1 Analyst

Newtech
03.2012 - 10.2012
  • Provided technical support via calls, live chats, voicemails, and emails
  • Troubleshot technical issues and escalated unresolved cases to appropriate teams
  • Guided customers and employees on portal usage and system functions
  • Monitored and managed support queues for unresolved inquiries

TAD/Billing Coordinator

Metro Children Services
05.2006 - 03.2011
  • Processed and verified billing using ICD-9 coding
  • Researched and resolved denied or pending claims by analyzing documentation
  • Provided weekly and bi-weekly billing reports to management
  • Trained independent contractors on company software (Provider Soft)
  • Scheduled and coordinated general meetings

Third Key Holder

Perfumania
12.2004 - 11.2010
  • Managed store opening and closing procedures
  • Operated the cash register and performed end-of-day cash reconciliation
  • Assisted customers with product selection and purchases
  • Organized and maintained store visual displays

Education

A.A.S. - Business Administration

ASA Institute
Brooklyn, NY
01.2004

Skills

  • Strong communication and customer service skills
  • Strategic financial planning
  • Performance metrics analysis
  • Reporting skills
  • Operational decision making

Languages

Spanish
Native or Bilingual

Timeline

Chief Financial Officer (CFO)

FMK Auto Repair
01.2020 - Current

Customer Service & Vacation Specialist

Bluegreen Vacations
06.2016 - 03.2018

Auditor of Records

Republic Airways
12.2012 - 11.2013

Tier 1 Analyst

Newtech
03.2012 - 10.2012

TAD/Billing Coordinator

Metro Children Services
05.2006 - 03.2011

Third Key Holder

Perfumania
12.2004 - 11.2010

A.A.S. - Business Administration

ASA Institute

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LISBETH M. VÁSQUEZ