Lisbeth Rios
Orlando,Fl
Summary
Dynamic professional with extensive expertise in customer service, financial operations, and real estate. Demonstrated success in delivering outstanding customer experiences, resolving complex issues, and fostering strong client relationships. Skilled at thriving in fast-paced environments, multitasking, and collaborating with cross-functional teams
Overview
20
20
years of professional experience
Work History
Real Estate Agent
LPT Realty
01.2020 - Current
- Specialize in helping clients buy, sell, and invest in residential properties
- Conduct comprehensive market research to identify opportunities and trends
- Provide expert guidance and support throughout all stages of real estate transactions
- Leverage innovative marketing strategies, including social media content creation
- Negotiate offers and contracts with professionalism and diligence
- Maintain strong relationships with clients, industry professionals, and community stakeholders.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Advertised client properties through websites, social media, and real estate guides.
- Maintained connections with clients to encourage repeat business and referrals.
- Developed and maintained relationships with clients through networking, postcards, and cold calling.
- Streamlined communication between all parties involved in transactions, ensuring smooth closings and satisfied clients.
- Communicated with clients to understand property needs and preferences.
- Developed strong relationships with mortgage brokers, attorneys, and other professionals to streamline the home buying process for clients.
Real Estate Agent Sapphire
LPT Realty
01.2016 - 01.2020
- Negotiates the selling, leasing, and marketing of residential real estate properties for clients
- Collaboratively guided clients through the Central Florida real estate market, ensuring a seamless transaction process
- Conducted Market research for the right pricing strategy.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Advertised client properties through websites, social media, and real estate guides.
- Maintained connections with clients to encourage repeat business and referrals.
- Developed and maintained relationships with clients through networking, postcards, and cold calling.
- Streamlined communication between all parties involved in transactions, ensuring smooth closings and satisfied clients.
- Communicated with clients to understand property needs and preferences.
- Developed strong relationships with mortgage brokers, attorneys, and other professionals to streamline the home buying process for clients.
Financial Assistant
The World Bank & IFC
01.2007 - 01.2014
- Supported the pricing team in the valuation process of trades
- Verified market data flows and monitored local currency projects, while also handling documentation and processing of derivative transactions, like swaps and bonds
- Provided client support, both internal and external, ensuring timely responses to queries
- Evaluated audit confirmation requests and reconciled accounts
- Handled documentation and processing of derivative transactions
- Coordinated trade settlement details and approvals
- Prepared portfolio reports and monitored trade databases.
- Reconciled statements and accounts and resolved variances.
- Supported clients' needs by providing timely responses to inquiries regarding account status or transactions processed.
- Managed accounts payable processes, ensuring prompt payment of invoices while avoiding duplicate payments or late fees.
- Assisted in auditing projects by compiling information and discovering fraud, embezzlement and liabilities.
- Supported executives by conducting research, reporting and documentation.
- Facilitated the development of strong vendor relationships through consistent communication on payment schedules.
Personal Banker
Banco BHD S.A., Dominican Republic
04.2004 - 09.2006
- Built relationships and provided expert financial advice and services
- Handled bank account maintenance, credit applications, and loan disbursements
- Processed domestic and international transfers.
- Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Maintained compliance with bank policies and regulations while executing various financial transactions for customers.
- Generated new business by conducting thorough financial needs assessments and offering tailored products to clients.
- Improved customer satisfaction by providing personalized banking solutions and exceptional service.
Education
Master of Business Administration (MBA) - Finance
Virginia International University (VIU)
Bachelor in Business Administration -
PUCMM
Skills
- Financial Operations
- Trade Settlement Experience
- Client Relationship
- Market Research and Analysis
- Advanced Microsoft Excel
- Problem Solving
- Time Management
- Multitasking
- Strong Verbal and Written Communication
- Strong organizational skills
- Excellent teamwork
- Highly Professional
- Negotiation
Languages
Spanish
Native or Bilingual
Timeline
Real Estate Agent
LPT Realty
01.2020 - Current
Real Estate Agent Sapphire
LPT Realty
01.2016 - 01.2020
Financial Assistant
The World Bank & IFC
01.2007 - 01.2014
Personal Banker
Banco BHD S.A., Dominican Republic
04.2004 - 09.2006
Master of Business Administration (MBA) - Finance
Virginia International University (VIU)
Bachelor in Business Administration -
PUCMM