Lisbeth Saldana
Sacramento,PA
Summary
A hardworking, well mannered, and friendly cashier with a positive attitude to work. Adept at greeting customer, managing the cash register and resolving customer complaints. Professional and friendly with the ability to build long term relationships with customers. Passionate about serving others and eager to take new responsibilities.
Overview
9
9
years of professional experience
Work History
Elk Grove Pediatrics
Front Office Externship
03.2024 - 04.2024
- Completed front office externship consisting of 135 hours
- Answered telephones and directed calls to appropriate staff
- Scheduled and confirmed patient diagnostic appointments, medical consultations
- Completed insurance verifications or other claim forms
- Greeted visitors, and ascertained the purpose of the visit
McDonalds Crew Member/Cashier
McDonald's
08.2015 - Current
- Guaranteed positive customer experiences and resolved all customers complaint
- Managed money under the till of the register and made frequent money transactions for customers
- Handled cash, card, check, gift cards and coupon transactions for customer purchases
- Repeated orders to customers to ensure accuracy
- Evaluated larger bills for possible forgeries
- Checked all coupons for store validity and expiration dates.
Customer Service Associate
Best Buy
10.2019 - 01.2020
- Redeemed coupons and cross-sold products
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers
- Maximized customer satisfaction by providing assistance with purchases, locating items and signing up for rewards programs
- Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
Crew
Chipotle Mexican Grill
10.2018 - 08.2019
- Documented orders and special requests, gathered condiments and packaged food
- Utilized hot water, dish cloths and sanitizing or cleaning products to wipe down kitchen and food preparation areas
- Resolved complaints from guests by listening to issues and notifying restaurant manager
- Monitored the freshness and condition of prepared foods
- Handled products and equipment in accordance with safety and sanitation guidelines.
Education
Medical Assisting Program
Carrington College California - Sacramento Online
Sacramento, CA09.2024
High school or equivalent -
Elk Grove Charter
Elk Grove, CA05.2013
Skills
- Bilingual (Spanish)
- Problem solving
- Effective
Communication
Skills - Hard working
- Dependable
- Organized
- Friendly
- Appointment Scheduling/ Confirmation
- Documentation
- Insurance Verification/ Referrals
- Telephone Etiquette
- Flexible Schedule
- Initiative and Self-Motivation
- Customer Engagement
Timeline
Elk Grove Pediatrics
Front Office Externship
03.2024 - 04.2024
Customer Service Associate
Best Buy
10.2019 - 01.2020
Crew
Chipotle Mexican Grill
10.2018 - 08.2019
McDonalds Crew Member/Cashier
McDonald's
08.2015 - Current
Medical Assisting Program
Carrington College California - Sacramento Online
High school or equivalent -
Elk Grove Charter