Lisbeth Tello
Fall River,MA
Summary
Dynamic Sales Executive with a proven track record at Banco Del Austro, excelling in client relationship management and sales strategy execution. Achieved significant revenue growth through effective contract negotiation and cross-functional collaboration. Recognized for enhancing customer satisfaction and building lasting relationships, driving market expansion and exceeding sales goals.
Overview
5
5
years of professional experience
Work History
Sales Executive
BANCO DEL AUSTRO
05.2021 - 07.2024
- Developed and maintained strong client relationships, enhancing customer satisfaction and loyalty.
- Executed sales strategies to meet quarterly targets, driving revenue growth and expanding market presence.
- Analyzed market trends to identify new business opportunities, contributing to strategic planning initiatives.
- Collaborated with cross-functional teams to streamline sales processes, improving efficiency and effectiveness.
- Conducted product presentations and demonstrations, effectively communicating value propositions to clients.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Negotiated contract terms with clients, securing favorable conditions for both parties while maximizing profitability.
- Expanded market share with strategic territory planning and targeted prospecting.
- Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
Customer Service Officer
CLINICA SANTA INES
07.2020 - 05.2021
- Managed customer inquiries and resolved issues through effective communication.
- Developed and maintained comprehensive knowledge of clinic services and procedures.
- Trained new staff on customer service protocols and clinic software systems.
- Streamlined appointment scheduling processes to enhance patient flow and satisfaction.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Accounts Assistant
COELI LTDA
04.2019 - 07.2020
- Managed daily accounts payable and receivable processes, ensuring timely transactions.
- Assisted in preparation of financial reports, enhancing accuracy and clarity.
- Developed and maintained comprehensive filing systems for financial documentation.
- Coordinated with external vendors to resolve invoicing discrepancies efficiently.
- Maintained account accuracy by reviewing and reconciling checks monthly.
Education
Bachelor of Business Administration - Business Administration
Universidad Del Azuay
11-2019
Skills
- Client relationship management
- Sales strategy execution
- Contract negotiation
- Problem resolution strategies
- Customer service
- Relationship building
- Cross-functional collaboration
Languages
English
Professional Working
Timeline
Sales Executive
BANCO DEL AUSTRO
05.2021 - 07.2024
Customer Service Officer
CLINICA SANTA INES
07.2020 - 05.2021
Accounts Assistant
COELI LTDA
04.2019 - 07.2020
Bachelor of Business Administration - Business Administration
Universidad Del Azuay