Lisbeth Trujillo
Miami
Summary
Offering collaborative and adaptable mindset, ready to thrive in dynamic service environment and learn new skills. Brings ability to quickly grasp industry-specific knowledge and apply effective communication and teamwork skills. Ready to use and develop multitasking and problem-solving abilities in roles.
Overview
1
1
year of professional experience
Work History
Crew Member
McDonald's
08.2024 - 08.2025
- Maintained cleanliness of workstations and dining areas.
- Provided excellent customer service during high-volume shifts.
- Collaborated with team members to ensure smooth operations.
- Processed customer orders accurately using point-of-sale systems.
- Stocked supplies and organized inventory in designated areas.
- Assisted in training new crew members on procedures and policies.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Served food quickly for positive guest experiences.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Organized and restocked supplies to support operations and team productivity.
- Resolved customer complaints in a professional manner.
- Interacted pleasantly with guests to deliver quality customer service.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Took orders from patrons and input selections into store computer system.
- Packed fast food products in approved containers, cups, and bags.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Drove team success by quickly completing assigned tasks.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Upheld high standards of productivity and quality in operations.
- Presented orders to guests within anticipated service times.
- Adhered to health department regulations regarding food handling procedures.
- Checked expiration dates on all products before serving them to customers.
Education
Associate of Arts - Psychology
Miami Dade College
Miami, FL06.2027
Skills
- Customer service
- Team collaboration
- Conflict resolution
- Time management
- Organizational skills
- Data entry
LANGUAGES
English: Professional
Spanish: Professional
Timeline
Crew Member
McDonald's
08.2024 - 08.2025
Associate of Arts - Psychology
Miami Dade College
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