Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Awards
Certification
Timeline
Generic

Lisbeth Marie Martinez

Bronx,NY

Summary

Gaining a position as a team-player in a people oriented environment where I have the ability to maximize my customer service to at least a B level experience in a challenging environment to achieve any and every goal. I obtain experience delivering customer service and administrative excellence, including clerical support and public interaction. I also excel in calendar management, scheduling and data entry. I am an organized and dependable candidate successful at managing multiple priorities with a positive and effective attitude with the willingness to take on added responsibilities to meet team goals.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Receptionist

Exotic Cutz By Neeno
05.2021 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Maintained confidentiality of information regarding clients and company.
  • Restocked supplies and submitted purchase orders to maintain stock levels.
  • Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.

Babysitter

Family/Friends
02.2012 - Current
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Reassured children when upset providing emotional support and stability.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Communicated with parents regarding children's progress and development, raising any issues.
  • Administered medications, following strict instructions from parents and medical labels.
  • Prepared healthy, age-appropriate snacks and meals.
  • Established and maintained safe play environment for children.

Promotional Services

Spearmint Rhino Gentlemen's Club
08.2022 - 02.2023
  • Handing out passes/free tickets to events/opening clubs
  • Organize & carry out one on one interactions with potential customers/clients in a respectable & appropriate manner
  • Lead my team in passing out over 1,000-2,000 tickets per day
  • Work 7-8 hr shifts on foot during rush hour downtown ensuring the customers I choose are the right candidate for our clubs! Carefully choosing the next spot to move to for the next shift.

Customer Billing

Natural Products
01.2020 - 06.2020
  • Facilitates all account payable & receiving solutions
  • Handle customer inquiries via email & phone contact
  • Handle orders fulfillments & processing
  • Ensured customers' satisfaction & retention loyalty.

Sales Associate PT

FootAction {FootLocker CO.}
11.2018 - 08.2019
  • Handled inventory on and off the floor
  • Managed shipments and deliveries
  • Managed the cash register
  • Cleaned and restocked the floors
  • Sold inventory and assisted customers' needs.

Assistant PT

La Mami {Food Services/Family Owned}
03.2016 - 08.2018
  • Organized & prioritized workflow & daily assignments for maximum production
  • Maintained inventory & reported to supervisor when items needed to be ordered and delivered
  • Followed approved producers, cleaned & sanitized work areas, equipments, utensils, & dishes
  • Answered all incoming phone calls for meal preps requests & other incoming calls & directed them appropriately
  • Assisted in cooking, assembling & delivering food in a timely manner.

Education

Associates in Sports Management & Business Administration -

Monroe College
The Bronx, NY
07.2022

Highschool Degree -

Bronx Theatre HighSchool
06.2020

Skills

  • Cleanliness/Organizational skills
  • Customer Service/People skills
  • Communication skills/ Bilingual
  • Leadership skills
  • Time management skills
  • Problem solving skills
  • Bookkeeping
  • Scheduling
  • Office Management
  • Supply Management
  • Customer and Client Relations
  • Verbal and Written Communication
  • Safety Protocols

Accomplishments

  • Awarded "Employee of the Month" for delivering outstanding administrative support.
  • Responded to over 20 customer inquiries each day.
  • Received consistent positive remarks for quality of care.
  • Increased parents' happiness by taking on additional chores and relieving burdens.

Languages

English (main)
Spanish (secondary)

Awards

2- Year CPR & First Aid Certificate 

MVP & Most dedicated in Softball for four consecutive years

 Maintained enough credits to graduate an entire year my prior

 Obtained 3 outstanding awards for being top of the debate team for three consecutive years

 Obtained three principal's awards in all primary schools

Certification

  • CPR/First Aid Training - 2023-2025

Timeline

Promotional Services

Spearmint Rhino Gentlemen's Club
08.2022 - 02.2023

Receptionist

Exotic Cutz By Neeno
05.2021 - Current

Customer Billing

Natural Products
01.2020 - 06.2020

Sales Associate PT

FootAction {FootLocker CO.}
11.2018 - 08.2019

Assistant PT

La Mami {Food Services/Family Owned}
03.2016 - 08.2018

Babysitter

Family/Friends
02.2012 - Current

Associates in Sports Management & Business Administration -

Monroe College

Highschool Degree -

Bronx Theatre HighSchool

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Lisbeth Marie Martinez