Veronica Vasquez
Walla Walla,WA
Summary
Dedicated CNA with extensive experience at Providence St. Mary Medical Center, recognized for enhancing patient satisfaction through compassionate care and effective communication. Skilled in patient care and infection control, I excel in promoting independence while ensuring safety and comfort. Bilingual and committed to maintaining high standards of hygiene and professionalism.
From my past cashiering experience
Knowledgeable with solid background in retail operations and customer service, consistently ensuring accurate transactions and positive customer interactions. Proven ability to manage high-volume transactions efficiently and resolve issues promptly. Demonstrated strength in cash handling and communication skills.
Overview
13
13
years of professional experience
1
1
Certification
Work History
CNA
Valley Residential Services
06.2024 - 01.2025
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
CNA
Providence St. Mary Medical Center
02.2023 - 07.2024
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Reduced patient stress levels through effective communication and active listening skills.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
CNA
Walla Walla Veterans Home
06.2022 - 10.2023
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Documented patient information and care activities in electronic health record.
CNA
Washington Odd Fellows Home
10.2016 - 12.2020
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Facilitated personal hygiene management, feeding and ambulation.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Prevented cross-contamination by cleaning and sterilizing equipment.
Cashier
Home Depot
05.2014 - 10.2016
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Cashier Team Lead
Dollar Store
06.2012 - 05.2014
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
Education
Walla Walla High School
Walla Walla, WASkills
- Time management
- Patient care
- Compassion and empathy
- Customer service
- Work ethic and integrity
- Cleaning and sanitizing
- Team collaboration
- Order taking
- Professionalism and courtesy
- Bilingual
Certification
- CNA - Certified Nurse Assistant
Languages
Spanish
Full Professional
English
Full Professional
Timeline
CNA
Valley Residential Services
06.2024 - 01.2025
CNA
Providence St. Mary Medical Center
02.2023 - 07.2024
CNA
Walla Walla Veterans Home
06.2022 - 10.2023
CNA
Washington Odd Fellows Home
10.2016 - 12.2020
Cashier
Home Depot
05.2014 - 10.2016
Cashier Team Lead
Dollar Store
06.2012 - 05.2014
Walla Walla High School
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