Lisdenis Hernandez
Miami,FL
Summary
Distinguished as an adaptable technician at Head of Maintenance, I excelled in troubleshooting, repairs, and ensuring safety, significantly enhancing customer satisfaction. Renowned for meticulous attention to detail and exceptional customer service skills, I mastered new technologies swiftly, contributing to team success through effective collaboration and guidance.
Overview
22
22
years of professional experience
Work History
Average Technician
Head of Maintenance
10.2011 - 05.2017
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
Bachelor Degree
Average Technician
09.1995 - 07.2000
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
Bachelor - Average Technician
Andres González Lines Instituto
Camagüey 03.1995
Skills
- Attention to detail
- Customer service
- Works Well Under Pressure
- Multitasking and organization
- Power Tools and Equipment
- Installation and repair
- Maintenance and repairs
- Mechanical Knowledge
- Equipment maintenance
- Routine Inspections
- Equipment Repair
- Mechanical aptitude
Timeline
Average Technician
Head of Maintenance
10.2011 - 05.2017
Bachelor Degree
Average Technician
09.1995 - 07.2000
Bachelor - Average Technician
Andres González Lines Instituto
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