
Dynamic Server Trainer with extensive experience at GGs Waterfront, adept at onboarding staff and enhancing service standards. Proven ability to manage high-volume dining while ensuring order accuracy and exceptional guest satisfaction. Skilled in POS systems and effective communication, fostering a collaborative team environment to achieve operational excellence.
Trained and onboarded front-of-house staff, including servers, bartenders, and new managers, ensuring consistency in service standards and guest experience.
Managed high-volume sections, efficiently handling 6+ tables simultaneously while maintaining accuracy and attentive service.
Handled cash, credit transactions, and end-of-shift reconciliation with zero discrepancies.
Took guest orders promptly and asked clarifying questions to ensure menu understanding and high guest satisfaction.
Delivered full-service support including food running, expo assistance, side work, and team collaboration during peak hours.
Trained and onboarded front-of-house staff, including servers, bartenders, and new managers, ensuring consistency in service standards and guest experience.
Managed high-volume sections, efficiently handling 6+ tables simultaneously while maintaining accuracy and attentive service.
Handled cash, credit transactions, and end-of-shift reconciliation with zero discrepancies.
Took guest orders promptly and asked clarifying questions to ensure menu understanding and high guest satisfaction.
Delivered full-service support including food running, expo assistance, side work, and team collaboration during peak hours.