Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lise McMurray

Summary

Dedicated [Industry] professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Compassionate Memory Care Director qualified to create environments where both residents and staff members thrive. Enthusiastic professional with background managing budgets, maintaining staff of highly effective employees and communicating with all types of personalities.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Business Office Manager

Summit Place Of Mooresville
02.2023 - Current
  • Updated reports, managed accounts, and generated reports for company database.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Resolved financial discrepancies and customer billing issues with timely attention.
  • Maximized cash flow through optimal billing and collection processes.
  • Coordinated with vendors and suppliers to facilitate timely payments.
  • Communicated corporate objectives to various divisions to meet deadlines and adhere to company budgets.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Utilized company's accounting systems to review reports and prepare assessments.

PEARL DIRECTOR

Summit Place Of Mooresville
02.2021 - Current
  • Monitored daily delivery of quality services, which promoted high level of satisfaction among families and residents.
  • Coached and trained newly hired employees to promote knowledge of responsibilities and position requirements.
  • Communicated effectively with family members on regular basis regarding care, issues and overall health of loved ones.
  • Recruited and hired highly talented individuals bringing great skills and passion to work.
  • Conducted tours of facility to prospective residents and families.
  • Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
  • Communicated with patients, ensuring that medical information was kept private.
  • Ordered all pharmacy supplies and kept check on inventory levels.
  • Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
  • Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
  • Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.

Med Tech /PCA

Summit Place Of Mooresville
02.2018 - Current
  • Planned, prepared, and served meals and snacks according to prescribed diets.
  • Documented residents' mental status, sleep, and eating patterns in medical record books.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
  • Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
  • Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
  • Maintained clean and safe environment to promote patient safety and comfort.
  • Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
  • Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
  • Educated patients and families on proper care and treatment to facilitate successful home care.

Activities Coordinator

North Lake House
01.2017 - 02.2018
  • Maintained and ordered supplies for activities.
  • Monitored budget and expenditures, keeping facility within budget.
  • Created and maintained detailed reports of daily, weekly and monthly operations.
  • Encouraged, supported and assisted residents with activities and documented activity attendance and degree of involvement.
  • Coordinated, planned, developed and implemented activities designed to enrich lives of assisted living residents.
  • Contributed to resident care planning by participating in assessment, developing service plan goals and maintaining progress notes.
  • Organized fundraising events to support department and raise money for future activities.
  • Organized and oversaw special events such as birthday parties, tournaments and team-building activities.
  • Partnered across departments to run smooth, professional events and activities.

Education

High School Diploma -

Serra High School
San Diego, CA
06.1993

Skills

  • Office Supplies and Inventory
  • Credit and Collections
  • Policy and Procedure Modification
  • Vendor Partnerships
  • Accounts Payable and Receivable
  • Office Administration
  • Human Resources
  • Account Collections
  • Employee Timesheet Processing
  • Petty Cash Disbursement
  • Billing and Invoicing
  • Staff Training

Certification

Med Tech license

PAC license

CPR license


Timeline

Business Office Manager

Summit Place Of Mooresville
02.2023 - Current

PEARL DIRECTOR

Summit Place Of Mooresville
02.2021 - Current

Med Tech /PCA

Summit Place Of Mooresville
02.2018 - Current

Activities Coordinator

North Lake House
01.2017 - 02.2018

High School Diploma -

Serra High School

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Lise McMurray