Dedicated administrative professional with successful experience in fast-paced office settings. Successful at efficiently and accurately managing records and databases. Articulate communicator with natural leadership skills and team building expertise demonstrated through 17 years of experience in office environments. History of improving processes and increasing team efficiency.
Overview
13
13
years of professional experience
Work History
Program Director
Pearl Buck Center
09.2016 - 09.2022
Maintained strict confidentiality when handling sensitive information, adhering to FERPA regulations
Enhanced office efficiency by streamlining administrative processes and implementing new organizational systems.
Reduced errors in documentation by thoroughly proofreading and editing all correspondence and reports before distribution.
Improved client relations through timely and courteous communication, addressing inquiries, and resolving issues promptly.
Managed daily data entry and kept clerical information accurate and up-to-date.
Increased team productivity with efficient scheduling and calendar management for staff meetings, appointments, and events.
Supported successful project completion by coordinating resources, tracking progress, and ensuring deadlines were met.
Assisted in financial management tasks such as budgeting, expense reporting, invoice processing, and purchase order creation.
Strengthened interdepartmental collaboration through clear communication channels between teams and regular updates on ongoing projects.
Managed multiple priorities simultaneously through effective time management practices, ensuring all tasks were completed on schedule while maintaining a high level of accuracy.
Organized events and meetings to maximize capacity and keep events running smoothly.
Office Administrator Coordinator
Head Start of Lane County
01.2010 - 09.2016
Improved office efficiency by streamlining office systems and organizing document storage
Collaborated with various departments to complete assigned tasks.
Maintained and updated office records, both digital and physical.
Organized events and meetings to maximize capacity and keep event venues running smoothly.
Increased customer satisfaction by promptly addressing inquiries and resolving issues through phone and email correspondence
Maintained strict confidentiality when handling sensitive information, adhering to FERPA regulations
Managed daily data entry and kept clerical information accurate and up-to-date.
Developed strong working relationships with staff, fostering a positive work environment.
Facilitated clear communication between employees and upper management through regular meetings and updates.
Supervised day-to-day operations to meet performance, quality and service expectations.
Assisted in organizing and overseeing assignments to drive operational excellence.
Collaborated with cross-functional teams to develop innovative solutions for complex challenges.
Evaluated program performance metrics to identify areas needing improvement or potential opportunities for growth.
Promoted an inclusive workplace environment where diversity was valued, leading to more innovative ideas being shared among team members.
Prepared clearly written and formatted documents and reports.
Efficiently managed multiple competing priorities under tight deadlines by utilizing strong organizational skills and attention to detail.
Elementary Recess Aide at Pearl S. Buck Elementary Neshaminy School DistrictElementary Recess Aide at Pearl S. Buck Elementary Neshaminy School District