LISET VIAMONTES
FIESTA INSURANCE
Inglewood,CA
2026
years of professional experience
Accomplished sales leader recognized for enhancing team performance through effective training and mentorship. Committed to fostering strong client relationships and implementing strategies that drive sales growth and customer satisfaction.
Work History
SALES MANAGER
- Developed sales strategies to enhance customer engagement and retention.
- Trained and mentored team members to improve product knowledge and sales techniques.
- Analyzed market trends to identify opportunities for growth and competitive advantage.
- Implemented performance metrics to track team effectiveness and drive results.
- Collaborated with marketing department to design promotional campaigns boosting revenue.
- Established strong relationships with key clients, ensuring satisfaction and repeat business.
- Led team meetings to strategize on overcoming sales challenges and achieving targets.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent follow-ups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
OFFICE OWNER AND MANAGER
3 Years 11 Months- Managed daily operations, ensuring efficient workflow and adherence to compliance standards.
- Cultivated strong relationships with clients, enhancing customer satisfaction and retention rates.
- Provided expert guidance on risk assessment and coverage options to clients.
- Developed and implemented comprehensive insurance policies tailored to client needs.
- Analyzed market trends to inform strategic decisions and enhance service offerings.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Sales Agent
- Provided exceptional customer service by addressing client inquiries and resolving issues promptly.
- Assisted clients in understanding insurance products, leading to increased customer satisfaction.
- Processed policy applications accurately, ensuring compliance with company guidelines and regulations.
- Conducted follow-up calls to maintain relationships with clients, enhancing retention rates.
- Developed comprehensive insurance plans tailored to clients' needs
- Conducted thorough policy reviews to ensure compliance and accuracy
- Built strong client relationships through effective communication and trust
Education
High School Diploma
Skills
Sales team training
Staff management
Motivational skills
Verbal and written communication
Product knowledge
Sales forecasting
Goals and performance
Performance management
Accomplishments
- Promoted to Regional Sales Manager after 6 months successful in the sales department.
sales rep of the month
sales rep of the month at adrianas insurance for 2 months straight
Timeline
OFFICE OWNER AND MANAGER
My Town Insurance
02.2017 - 01.2021Read More
SALES MANAGER
FIESTA INSURANCE
2022 - 04.2025Read More
Sales Agent
Adriana's Insurance
2010 - 04.2014Read More
Inglewood High
High School Diploma
Read More