LISETH Antillon
Albuquerque
Summary
Hardworking woman with a proven track record in operational excellence and customer service, notably at McDonald's and a Self Owned Cleaning Company. Great in supervision and leadership and adept at bilingual communication. Excels in teamwork, ensuring seamless collaboration and efficiency.
Overview
19
19
years of professional experience
Work History
Maintenance and Cleanin
Service Master Restore & Cleanup
Albuquerque
03.2023 - 01.2025
- Sanitized frequented areas and equipment using approved supplies.
- Reported any damages or repairs needed to supervisor immediately.
- Followed established health codes while performing duties.
Owner
cleaning company
Albuquerque
04.2018 - 01.2023
- Led startup and creation of operational procedures and workflow planning.
- Ensured compliance with applicable laws and regulations related to business operations.
- Prepared weekly schedules to verify proper coverage within guidelines.
- Managed daily operations of business
- Maintained relationships with existing by providing superior customer service.
Store Manager
McDonald's
Albuquerque
08.2005 - 01.2017
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Provided leadership, insight and mentoring to newly hired employees
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Prepared staff work schedules and assigned team members to specific duties.
- Monitored employee performance and identified performance gaps for corrective action.
- Monitored and maintained inventory levels to ensure adequate supply of products while minimizing excess inventory costs.
Education
West Mesa High School
Albuquerque, NM01-2000
Skills
- Bilingual
- Teamwork and Collaboration
- Public Speaking
- Supervision and Leadership
- Time Management
- Able to adapt to changing requirements and circumstances when needed
Languages
English
Professional
Spanish
Native/ Bilingual
Timeline
Maintenance and Cleanin
Service Master Restore & Cleanup
03.2023 - 01.2025
Owner
cleaning company
04.2018 - 01.2023
Store Manager
McDonald's
08.2005 - 01.2017
West Mesa High School
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