Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Languages
Timeline
Generic

Liseth Gonzalez

Houston

Summary

Bilingual administrative professional with over 5 years of experience in customer service, office support, and data entry. Proven ability to communicate effectively in English and Spanish, manage administrative tasks efficiently, and provide exceptional service in fast-paced environments. Detail-oriented, dependable, and eager to contribute to a dynamic organization’s success.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Admin / Customer Service

Sunnova Energy International, Inc.
Houston
10.2022 - 05.2025
  • Performed accurate data entry and maintained organized customer records
  • Made outbound calls to assist customers with home refinancing
  • Delivered excellent service while handling sensitive financial inquiries

Bilingual Customer Service Representative

Modivcare
Remote
05.2021 - 03.2022
  • Handled high-volume inbound and outbound calls in English and Spanish
  • Scheduled transportation for medical appointments
  • Coordinated with providers and ensured timely service delivery

Office Assistant

Saint Christopher School
Houston
01.2016 - 12.2021
  • Delivered documents, mail, and packages across campus
  • Managed payment logs and processed school-related payments
  • Ordered office and school supplies and maintained inventory
  • Used Microsoft Word and Excel to modify and create documents

Teacher Assistant

Crème de la Crème
Houston
01.2013 - 12.2016
  • Supervised children during activities and nap times
  • Assisted with snack and lunch distribution
  • Engaged children with educational activities, crafts, and reading sessions
  • Supported classroom management and stepped in for teachers as needed

Education

High School Diploma -

Westside High School
Houston, TX
01.2009

Skills

  • Data Entry
  • Microsoft Office Suite
  • Typing & Document Management
  • Computer Operations
  • Bilingual Customer Service
  • Classroom & Office Support
  • Translation & Interpretation
  • Team Collaboration
  • Office administration
  • Call handling

Certification

  • CPR & First Aid
  • Certified Medical Administrative Assistant

Personal Information

  • Relocation: Willing to relocate
  • Work Permit: Authorized to work in the U.S.

Languages

Spanish
Professional

Timeline

Admin / Customer Service

Sunnova Energy International, Inc.
10.2022 - 05.2025

Bilingual Customer Service Representative

Modivcare
05.2021 - 03.2022

Office Assistant

Saint Christopher School
01.2016 - 12.2021

Teacher Assistant

Crème de la Crème
01.2013 - 12.2016

High School Diploma -

Westside High School

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